Frequently Asked Questions About Reporting Abuse
- Will the person know I've reported him or her?
- What if I'm not sure if there is abuse?
- What are the definitions of abuse, neglect, and exploitation?
- What will I be asked when I make the report?
Questions About Reporting Online
- How do I make a correction or submit more information about a report I already made?
- Can I spell check the information I entered?
- Why can't I save report information and complete it at a later time?
- How can I print out the information typed into the report?
- Who assesses the information I have submitted?
- Which form should I use to file a report about an eighteen year old victim?
- If my session times out, will I lose what I have entered?
- What does making a report confidentially mean?
- What does making a report anonymously mean?
- Why can't I make an anonymous report via the Internet?
- How secure is this web site?
- Does the Health Insurance Portability and Accountability Act (HIPAA) prevent me from reporting suspected abuse/neglect using this website?
- Why wasn't my report sent to the local office for investigation?
- What is the difference between an eReport confirmation number and a report identification number?
- What exactly do you email back? Are names of persons used? I ask this question because we do not have secure email addresses and I am concerned about information being accessed by others.
- How do I use Teletypewriter (TTY) to file a report?
- I created an account to use the website. Why can’t I log in?
- Do cookies need to be enabled to use this web site?
- Abuse is mental, emotional, physical, or sexual injury to a child or person 65 years or older or an adult with disabilities or failure to prevent such injury.
- Neglect of a child includes failure to provide a child with food, clothing, shelter and/or medical care; and/or leaving a child in a situation where the child is at risk of harm.
- Neglect of a person 65 years or older or an adult with disabilities that results in starvation, dehydration, over- or under-medication, unsanitary living conditions, and lack of heat, running water, electricity, medical care, and personal hygiene.
- Exploitation is misusing the resources of a person 65 years or older or an adult with disabilities for personal or monetary benefit. This includes taking Social Security or SSI (Supplemental Security Income) checks, abusing a joint checking account, and taking property and other resources.
- Name, age, and address of the child or person 65 years or older or an adult with disabilities
- Your name and contact information
- Brief description of the situation and the child or vulnerable adult
- Current injuries, medical problems, or behavioral problems
- For a child: Parents' names and names of siblings in the home
- For an adult: Names of relatives in or outside the home and name of perpetrator
- Explain how you know about the situation
Your identity as a reporter may be revealed only to a judge or law enforcement personnel in certain situations. Should you wish to remain anonymous, please call the Abuse Hotline at 1-800-252-5400.
Texas Family Code, Section 261.101. Persons Required to Report; Time to Report (a) A person having cause to believe that a child's physical or mental health or welfare has been adversely affected by abuse or neglect by any person shall immediately make a report as provided by this subchapter.
(c) The requirement to report under this section applies without exception to an individual whose personal communications may otherwise be privileged, including an attorney, a member of the clergy, a medical practitioner, a social worker, a mental health professional, and an employee of a clinic or health care facility that provides reproductive services.
45 Code of Federal Regulations, Section 164.512 Uses and disclosures for which an authorization or opportunity to agree or object is not required. A covered entity may use or disclose protected health information without the written authorization of the individual, as described in § 164.508, or the opportunity for the individual to agree or object as described in § 164.510, in the situations covered by this section, subject to the applicable requirements of this section.
(b) Standard: uses and disclosures for public health activities. (1) Permitted disclosures. A covered entity may disclose protected health information for the public health activities and purposes described in this paragraph to:
(ii) A public health authority or other appropriate government authority authorized by law to receive reports of child abuse or neglect;
You may not be able to log into your account because inactive accounts are routinely deleted. As part of the maintenance of our system, accounts that have not been used within 12 months are purged from the system. When an account has not been used within 11 months, an email is sent warning the user that the account will soon be deleted and encourages the user to log in to keep the account active. If your account has been deleted, you will need to create a new account to use the web site.
Last updated June 6, 2010