|Revision Date||December 20, 2019|
Contract staff must conduct all risk based and enhanced monitoring through an on-site review, unless a waiver is approved by the Deputy Commissioner authorizing a desk review.
When a risk based or enhanced monitoring event is entered into SCOR, the contract monitoring review location will default to on-site. If on-site monitoring is waived, or if one of the below listed contract types is being monitored, then contract staff must change the contract monitoring location from on-site to desk review.
Contract types that are exempt from this policy are:
- Hospital Sitter Services
- Supervised Visitation Services
- Home Study and Report Services
- Out-of-State Courtesy Supervision Services
- In-State and Out-of-State Adoption
- Community and Parent Group Services
On-site monitoring is when contract monitoring is conducted at the contractor’s office or a service delivery location.
A desk review is when contract monitoring is conducted at the DFPS staff member’s office.