DFPS works with communities to promote safe and healthy families and protect children and vulnerable adults from abuse, neglect, and exploitation. DFPS has six major programs that do this important work.
Statewide Intake: Takes reports of abuse, neglect, and exploitation from across the state through its Texas Abuse Hotline (1-800-252-5400) and through the website, TxAbuseHotline.org, 24-hours a day, every day of the year.
Investigations: Investigates reports of child abuse or neglect to determine if any child in the family has been abused or neglected. If the children aren't safe, the investigator starts protective services.
Child Care Investigations: Child Care Investigations conducts abuse/neglect investigations when it comes to children who are in out of home care; whether they are in a regulated or unregulated daycare setting, or in a privately or publicly owned residential child-care facilities.
Adult Protective Services: Adult Protective Services protects older adults and people with disabilities from abuse, neglect, and exploitation through investigations and services.
Child Protective Services: Child Protective Services protects children from abuse and neglect through services, foster care, and adoption.
Prevention and Early Intervention: Prevention and Early Intervention manages community-based programs that prevent juvenile delinquency and child abuse and neglect.