Complaint Records, Complaints received by an agency from the public concerning the agency and records pertaining to the resolution of the complaint.
AIN (Agency Identification Number) 3032
Agency Retention Period AC+2
Storage Retention Period
Total Retention Period AC+2
Remarks AC=Final disposition of complaint. CAUTION: If a complaint becomes the subject of litigation, it must be included in and is subject to the minimum retention period of Litigation Records.
106 No.

Retention Codes:
  • AC - After Closed, Terminated, Completed, Expired, Settled
  • AV - Administrative Value
  • CE - Calendar Year End
  • FE - Fiscal Year End
  • LA - Life of Asset
  • MO - Months
  • PM - Permanent
  • US - Until Superseded

Archival Codes:
  • A - Transfer to State Archives
  • R - Review by State Archivist