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1400 Case Records and Workload Management

1410 Case Definition

CPS 96-8

Management Policy

A case refers to a child or family unit that is receiving direct delivery services from child protective services staff.

A case record is described in Item 1421, The Case Record.

Cross-reference: See Item 1123 and Item 1124 which define stages of service.

1411 Types of Cases

CPS September 2010

Client Cases

Family Case

A family case (FSU) is established for a family unit that is receiving child protective services.

Child Case

A child case (SUB) is established for a child who is placed in conservatorship and is receiving conservatorship services from child protective services staff. A child case is also for a child for whom DFPS has managing or possessory conservatorship regardless of the child’s living arrangement. A child’s case in conservatorship is a stage of the family case. At termination of parental rights and closure of the family’s conservatorship case, the child’s stage becomes its own case. There is still view access for casework staff into the family’s case.

Casework Related Special Requests

A casework related special request is a request for services for a non-abuse/neglect client. When assigned to a stage they will appear as a case in IMPACT. CRSRs include ICPC requests, adoption service requests, and out-of-state requests.

Foster Home Study

A foster home case is established for the person or family unit for whom a home study is conducted to be a foster parent.

Adoptive Home Study

An adoptive home case is established for the person or family unit for whom a home study is conducted to be an adoptive parent.

Youth in Conservatorship is Parent of a Child

A case is opened for a youth parent and baby who live together in the youth parent’s placement when:

  •  DFPS pays for the baby’s placement; and

  •  DFPS has not obtained legal custody of the baby.

In this case, the term “baby” refers to any youth parent’s child regardless of the child’s age.

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