Child Protective Services
Handbook Revision, June 2016
This revision of the Child Protective Services Handbook was published on June 1, 2016.
CPS wants to ensure that the general public understands what critical actions caseworkers are required to perform and why. To further this understanding, CPS has set up a policy e-mail box for the general public: CPSPolicyQuestions@dfps.state.tx.us. Please feel free to contact us, via this email address, with any general questions related to policy.
For questions or concerns regarding specific cases, please contact the caseworker or supervisor, or the Office of Consumer Affairs at 1-800-720-7777.
The item below is added to clarify criteria for reaching a disposition of emotional abuse.
The caseworker must consult with professional collaterals outside of CPS who have witnessed and will verify observable and material impairment to the child's growth, development, or psychological functioning.
When assessing a child for mental or emotional injury from exposure to domestic violence, the caseworker must, whenever possible, consult with professional collaterals that have documented expertise or training in the dynamics of domestic violence.
These statements reflect updates to 40 Texas Administrative Code §700.453(b)(1)(A).
2364 Dispositions Involving Emotional Abuse
Clarifies the wording under 2550, Closing a Preservation Stage, regarding face-to-face contact requirements.
Current language states face-to-face contact required at least 10 working days before submitting case for closure.
Restated to clarify that face-to-face contact required 10 working days or fewer before submitting the case for closure.
2550 Closing a Family Preservation Stage
The items below are revised for clarity and to ensure that policy conforms with legislative intent. The changes clarify:
• the caseworker's options if a parent denies consent for a child to be interviewed alone; and
• the information the caseworker must provide and not provide at the first contact with parents, alleged perpetrators, or other principal adults.
2241 Interviews With Children
2241.1 Time Frames for Interviewing Children
2241.2 Interviewing Other Children in the Home
2241.3 Requirements for Contacting Children
2241.31 Consent to Interview a Child at Home
2241.32 Parental Refusal to Allow a Child to be Interviewed
2241.33 Child Privacy
2241.34 Audio and Visual Documentation of a Child’s Interview
2241.4 Parental Notification that a Child Has Been Interviewed
2241.5 Interviews with Children at Specialized Facilities
2241.6 Accepting Child Interviews Conducted by Others
2241.7 Transporting a Child
2242 Interviewing Parents and Alleged Perpetrators
or Other Principal Adults
2242.1 Obtaining Permission to Enter the Home
2242.2 Notification that the Interview is Being Recorded
2242.3 Obtaining Demographic Information from Principals
2242.4 Required Documents to Provide to Parents
2242.5 Complaints or Requests for Clarification
The sections below are renumbered to move items related to permanency care assistance into the correction section of the handbook. See:
1718.3 Recouping an Overpayment of Permanency Care Assistance Payments
1718.31 Standard Cases – Recouping PCA Overpayments in 30 Days
1718.32 Hardship Cases – Recouping PCA Payments in Any Dollar Amount
1718.33 Extreme Hardship Cases – Recouping PCA Payments in More Than 12 Months (Requires State Office Approval)
1622 Fair Hearings Regarding Decisions About Permanency Care Assistance
1622.1 Duties of the Adoption Assistance Eligibility Specialist
1622.2 Appealing Decisions Made Regarding Permanency Care Assistance
1623 Permanency Care Assistance Successor
Cross-references were updated in:
1614 Informing Families About Permanency Care Assistance
4519.1 Permanency Care Assistance Successor (PCA-S)
The resource guide has been added to the Resource Guide section.