Child Protective Services

Handbook Revision, December 2016

This revision of the Child Protective Services Handbook was published on December 1, 2016.

CPS wants to ensure that the general public understands what critical actions caseworkers are required to perform and why. To further this understanding, CPS has set up a policy e-mail box for the general public: Please feel free to contact us, via this email address, with any general questions related to policy.

For questions or concerns regarding specific cases, please contact the caseworker or supervisor, or the Office of Consumer Affairs at 1-800-720-7777.

Third Party Resources (PATS 9562)

Documents changes to procedures for using and reporting to Medicaid third party payers. The subheading “Liability Insurance” and text have been removed. Further review indicated that the policy was incorrectly interpreting the current Medicaid recovery process for third-party payers.


1579.2 Reporting Third Party Payors Payers