Handbook Revision, August 2022
This revision of the Faith-Based and Community Engagement Handbook was published on August 1, 2022. Summaries of new or revised items are provided below.
Rewrite of Handbook (PATS 13107)
The Faith-Based and Community Engagement division formed in June 2020. The policy changes reflect the change in structure and name (formerly known as the Volunteer and Community Engagement Policy Handbook). Other specific changes include the following:
- Section 3000: New section 3250 Process for Recommending Advisory Committee Members to the Commissioner for Approval.
- Section 4000: Donation policy changed to allow an employee to solicit donations for a specific group of clients, rather than just one client at a time.
- Section 7000: Updated and reorganized background checks policy.
- Section 8000: Updates reflect structural changes in the team.
- Appendix I: Donations Procedures: Removes contact information.
See:
1000 Office of Faith-Based Volunteer and Community Engagement Division Overview
1100 FBCE OVCE Resources
1200 Definitions
1200 1330 All DFPS Employees
1300 OVCE Structure
1310 APS and CPS Regional/District Community Engagement Specialists
1320 Regional/District Directors and Program Administrators
1300 1400 Protecting Client Confidentiality
1400 1500 Ensuring Client Safety
1500 1600 Legal Requirements for Volunteer Programs
1600 1700 Equal Opportunity for Volunteers
2000 Policy Governing Resource Rooms
2100 DFPS Resource Room Employees
2110 When a Resource Room Has No Dedicated Employee Staff
2200 Approved Resource Room Inventory Systems
2300 Requesting and Obtaining Gift Cards in Resource Rooms
2310 Tracking and Documentation of Gift Cards
2311 Retention of Gift Card Documentation
2400 Initiating a Resource Room
2500 On-Site Resource Rooms
2600 Reconciliation of Resource Room Records
3000 Stakeholder Relations
3100 Memorandums of Understanding
3200 Advisory Committees and Informal Workgroups
3210 Establishing an Advisory Committee or Informal Workgroup
3220 Determining the Need for an Advisory Committee
3230 Convening a Workgroup for Stakeholder Input
3240 Commissioner Approval for Establishment of an Advisory Committee
3250 Process for Recommending Advisory Committee Members to the Commissioner for Approval
4000 Acceptance and Use of Donations and Gifts
4100 Prohibition Against Soliciting on Behalf of DFPS, its Programs, or Employees
4100 4210 Accepting Donations
4200 Permissible Solicitation on Behalf of DFPS Clients
4200 4100 Soliciting Donations
4210 Handling Monetary and In-Kind Donations
4211 Monetary Donations
4212 In-Kind (Non-Monetary) Donations
4300 Employee Ethics
4400 Donations from Contractors, Vendors, or Licensees
4400 4220 Use of Retail or Other Gift Cards
4410 4221 Access to Gift Cards
4500 4300 Securing Meeting Space
5000 DFPS Volunteer Policy
5100 Direct Service Volunteers
5110 Requirements and Training
5200 Volunteer Groups
5210 Ongoing Collaborative Group Efforts
5300 Types of Services Performed by Volunteers
5310 Types of Services Not Appropriate for Volunteers
5320 Court-Ordered Community Service Volunteers
5400 Inquiries from Potential Volunteers
5400 5500 Arranging Interviews for Suitable Candidates
5410 5510 Information to Be Provided to the Volunteer During the Interview
5500 5600 Processing Volunteer Paperwork
5600 5700 Volunteer Training
5700 5800 Granting Computer Access to Volunteers
5710 5810 Move, Add, or Change and Remove Change Request
5720 5820 Use of IMPACT by Volunteers
5800 5900 Approving Volunteers to Transport Clients
5810 5910 Prerequisites to Transporting Clients on Behalf of DFPS
5820 5920 Driver Record Checks
6000 Interns and Youth Volunteers
6100 Student Interns
6200 Youth Volunteers
6210 Supervision of Youth Volunteers
6220 Youth Volunteers in Groups
7000 Background Check Procedures
7100 Required Background Checks
7110 Criminal Background Check Results
7120 Abuse and Neglect Background Check Results
7121 Volunteers with Barrable DFPS History
7122 Volunteers with Cleared DFPS Case History
7123 Volunteers with Active DFPS Cases
7130 Barred Background Checks
7200 Background Check Restrictions and Exceptions
7200 7100 Background Check Results
7210 7122 Volunteers with Cleared DFPS Case History
7220 7123 Volunteers with an Active DFPS Cases
7230 7130 Barred Background Checks
7240 7700 Contesting Criminal History Results
7300 7200 Background Checks Restrictions and Exceptions
7310 7210 Background Checks for Employees of Donating Vendors
7320 7300 Background Checks for County-Appointed Child Welfare Boards (CWBs)
7330 7400 Background Checks for Adult Protective Services Boards
7400 7500 Confidential and Sensitive Information
7500 7600 Self-Reporting Requirements for Volunteers and Interns
7600 Requesting a Review of Background Checks’ Decision
7700 7800 Driver Record Checks for Transportation Volunteers
8000 Responsibilities of Volunteers and Volunteer Supervisors
8100 Dispute Resolution
8200 Attendance Policy
8300 Personal Use of State Property
8400 Reimbursement of Expenses
8410 Reimbursement Procedures
8500 Liability, DFPS Responsibility, and Immunity
8510 Liability and DFPS Responsibility
8520 Immunity from Civil Liability for Good Faith Actions
8530 Insurance and Accident Reporting
8540 Reporting Accidents
8541 Notification of Intent to Sue
8600 Driving
8700 Handguns
Appendix I: Donations Procedures