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2760 Reports Concerning Law Enforcement

2761 Reports of Abuse, Neglect, Exploitation, or Death Investigated by Law Enforcement

SWI Policy and Procedures August 2015

When a reporter has concerns of suspected abuse or neglect of a child or adult, but the situation does not fall under the jurisdiction of DFPS or another Texas state agency’s authority to investigate, the intake specialist completes an I&R Non-FPS Criminal Matter Referred to Law. Regardless of the reporter’s decision to report the matter to law enforcement, the intake specialist follows standard processing procedures for the I&R to be faxed to the law enforcement agency. See:

3631 I&Rs For Another Texas State Agency, Out-of State Agency, or Law Enforcement Agency

Manual Assignment Chart

I&R Non-FPS Criminal Matter Referred to Law Enforcement

If the intake specialist receives information regarding criminal activity that is a threat to the health or safety of a child or an adult, and the information is not under DFPS jurisdiction to investigate, the reporter is encouraged to contact law enforcement. The intake specialist provides the phone number to local law enforcement when necessary.

Independent of the reporter’s decision, if the report is not being sent to the field the intake specialist creates an I&R Non-FPS Criminal Matter Referred to Law and saves and assigns the I&R to SWI support staff. Support staff fax it to the designated law enforcement agency.

Intake specialists may save and close the I&R Non-FPS Criminal Matter Referred to Law in the following situations, if they do not involve human trafficking:

  •  Law enforcement is the reporter and the reported information is assessed as an I&R Non-FPS Criminal Matter Referred to Law.

  •  The information requires immediate attention from law enforcement, and a call to local law enforcement is made. The call is documented on the Narrative page. If the information also requires a report that is sent to the field, document the call in this report as well.

Human Trafficking Not Under DFPS Jurisdiction

When a report involves human trafficking that is not under DFPS jurisdiction and is not being sent to the field, the intake specialist generates a single I&R Non-FPS Criminal Matter Referred to Law. These reports are also sent to the Joint Crimes Information Center (JCIC), and therefore require dual instructions in the narrative for SWI support staff on where to fax the I&R.

At the top of the I&R narrative, the intake specialist types:

“Fax to [name of local law enforcement agency] and Joint Crimes Information Center (JCIC).”

I&Rs involving human trafficking are never saved and closed at intake. See:

3631.1 I&R for the Texas Department of Public Safety Joint Crimes Information Center (JCIC)

2762 Reports of Abuse or Neglect Perpetrated by Law Enforcement

SWI Policy and Procedures August 2015

When a reporter alleges misconduct or abuse of children or adults perpetrated by law enforcement officers while in the line of duty, the intake specialist refers the reporter to the internal affairs office of the local law enforcement office. The intake specialist completes an I&R Non-FPS Criminal Matter Referred to Law, and saves and closes the report.

See:

3631 I&Rs For Another Texas State Agency, Out-of State Agency, or Law Enforcement Agency

I&R Best Practice Narratives

2770 Indian Reservations and Military Bases

SWI Policy and Procedures September 2009

For specific DFPS programs’ requirements regarding reports involving abuse, neglect, or exploitation on Indian reservations and military bases, see:

4528 Indian Reservation and Military Base (CPS)

5320 Operations Exempt from Regulation by DCL

6660 Indian Reservations and Military Bases (APS)

2780 Reports Involving a DFPS Program and Another Texas State or Community Agency

SWI Policy and Procedures January 2011

If an intake is warranted for a DFPS program and another agency within the state, the intake specialist completes an intake for the DFPS program.

The intake specialist refers the reporter to the appropriate Texas state agency.

For the I&R types, see 2323 Information & Referrals

For assessing an intake, see 2300 Determining Whether Information Is an Intake, Special Request, or Information and Referral

For documenting an intake, see 3100 Entering Information Into IMPACT

For processing a Texas intake, see Manual Assignment Chart.

2790 Texas School for the Blind and Visually Impaired (TSBVI) and Texas School for the Deaf (TSD)

SWI Policy and Procedures November 2016

TSBVI is responsible for investigating allegations of abuse, neglect, and exploitation in the Texas School for the Blind and Visually Impaired when the alleged perpetrator is affiliated with the facility.

The TSBVI contact numbers are 1-800-872-5273 or (512) 454-8631.

TSD is responsible for investigating allegations of abuse, neglect, and exploitation in the Texas School for the Deaf when the alleged perpetrator is affiliated with the facility.

The TSD contact number is (512) 462-5353.

2800 Reports of Abuse, Neglect, or Exploitation for Another State’s Protective Services Agency

SWI Policy and Procedures January 2011

Intake specialists are not responsible for knowing rules and regulations of other states.

If a report is clearly for another state (for example, all persons involved live out of state and the incident occurred out-of-state), the intake specialist advises the reporter to make the report to that agency.

If the reporter agrees to report to the other state, the intake specialist provides the reporter with the reporting number for that state. These numbers are found on the Referrals for Callers page on the SWI Safety Net. The intake specialist completes an I&R Protective Matter Ref’d On report that is saved and closed.

For processing, see 3620 Processing an I&R That Is Saved and Closed At Intake.

The intake specialist completes an I&R Protective Matter Ref’d On to be faxed to the appropriate out-of-state agency in any of the following situations:

  •   If the reporter is unwilling or unable to make a call to the other state for any reason

  •   If the intake specialist determines it is a matter for another state after the call has been disconnected

  •   If the information is received at SWI via fax, mail, or Internet

For assessment, see 2323 Information & Referrals.

For processing, see 3630 I&R Assigned to Support Staff.

If the situation involves a CPS issue, see 4600 Incidents, Victims, or Perpetrators Outside Texas.

2810 Texas Intake With Additional Victims at Risk Outside Texas

SWI Policy and Procedures January 2011

If an intake is warranted for a DFPS program and another state needs to be notified of a victim in that state, the intake specialist completes an intake for the DFPS program and an I&R Protective Matter Referred On to be sent to the appropriate out-of-state agency.

For a Texas CPS intake, see 4513 Texas CPS Intake and Additional Children at Risk in Another State.

For assessing a Texas intake, see 2300 Determining if Information Is an Intake, Special Request, or Information and Referral.

Also see:

2323 Information & Referrals.

4600 Incidents, Victims, or Perpetrators Outside Texas.

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