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4400 Specialized CPS Reports

4410 Unable to Complete (UTC) and Child Safety Check Alert List (CSCAL) Cases

SWI Policy and Procedures November 2017

When a report is made concerning a child or family that was previously being investigated by CPS but is now missing, CPS must respond as quickly as possible. These cases are identified by:

  •   a red sunburst, which appears next to the case number on the Case List page in IMPACT in a case that has been closed as Unable to Complete (UTC); or

  •   the Child Safety Check Alert List (CSCAL) designation.

These labels are used by CPS and SWI to alert staff to situations that require this quick response.

At times a case may have both a CSCAL and UTC designation; in those situations CSCAL procedures are followed as determined by the type of reporter – law enforcement or non-law enforcement.

4411 The UTC Case (Red Sunburst Case)

SWI Policy and Procedures November 2017

Not every case with an Unable to Complete (UTC) disposition will have a red sunburst. A case is referred to as UTC and IMPACT assigns a red sunburst when the following conditions are met:

  •   a CPS Investigation case:

  •   was closed within the past 12 months, and

  •   had an Overall Disposition of UTC, and

  •   had a Closure Code of Close-fam moved/cannot locate; or

  •   A CPS alternative response (AR) case was closed within the last 12 months with the Closure Code of Unable to locate.

4412 UTC Procedures

SWI Policy and Procedures November 2017

When a red sunburst is found during a history search of the family or reporter, the intake specialist must determine whether CPS has conducted an investigation since the case was closed.  Procedures below are followed even if the information indicates that the family’s current location is out of state.

No Investigation Has Been Conducted Since UTC Closure and There Is Locating Information

If the red sunburst is displayed and CPS has not conducted an investigation since the closure, and there is current locating information for the family, then the intake specialist completes a CPS Priority 1 (P1) intake.

No New Allegations Reported

If no new allegations are reported, the intake specialist:

  •   duplicates the intake with the red starburst which resulted in an investigation or alternative response (copying reporter information, allegations, and narrative; and documenting the Report ID number from the previous case in the narrative);

  •   documents at the beginning of the narrative “Per UTC policy, this is being entered as a P1 intake”;

  •   generates a separate I&R, Call Regarding Existing CPS Case, to document the current reporter’s concerns;

  •   in the I&R narrative, includes additional details (if any) provided by the reporter, as well as the Report ID number for the new intake;

  •   assigns the I&R to the field; and

  •   provides the Report ID number for the I&R to the reporter making the report.

New Allegations Reported

If there are new allegations, the intake specialist:

  •   makes the assessment of the allegations based on currently reported information and completes the intake as a P1; and

  •   documents at the beginning of the narrative “Per UTC policy, this is being entered as a P1 intake.” (It is not necessary to complete a separate I&R.)

No Investigation Has Been Conducted Since UTC Closure and There Is No Locating Information

If the red sunburst is displayed and CPS has not conducted an investigation since the closure, but there is no current locating information for the family, the intake specialist assesses an I&R, Clearly not reportable.

An Investigation Has Been Conducted Since UTC Closure

If the red sunburst is displayed and CPS has conducted an investigation after the UTC case was closed, or currently has an open investigation since the UTC closure, the intake specialist assesses the current report as an I&R or intake according to standard procedures. If the report is assessed as an intake, it is not automatically a P1.

4413 The CSCAL Program

SWI Policy and Procedures November 2017

CSCAL is an automated program operated by the Texas Department of Public Safety to assist DFPS in locating families that move and cannot be located for purposes of:

  •   investigating a report of child abuse or neglect;

  •   providing protective services to a family receiving family-based support services; or

  •   providing, in limited circumstances, protective services to the family of a child who is in the managing conservatorship of the department.

Texas Family Code §261.3022

The CSCAL designation is initiated by CPS staff and is displayed on the purple Special Handling bar on the Case Summary page, with the term “Child Safety Check Alert List” on the right hand side of the bar. It can be found in investigation, alternative response, and family preservation cases. In addition to the CSCAL designation, a red sunburst may also be present in case history.

4414 CSCAL Case Found, Not Reported by Law Enforcement

SWI Policy and Procedures November 2017

If the intake specialist encounters a CSCAL designation in the purple Special Handling bar on the Case Summary page when law enforcement is not the reporter, the intake specialist assesses and processes as shown below.  These procedures are followed even if the information indicates that the family’s location is out of state:

If a reporter unaffiliated with law enforcement provides any information that, when searched, results in a person match in IMPACT to a principal (PRN) …

Then the intake specialist…

in an open CSCAL case,

assesses the information that is being reported, either:

  •   by processing an I&R to the open case, if there are no new allegations, and calls-out the report to the routing coordinator (RC) or on-call worker

or

  •   by processing a Priority 1 intake, if there are new allegations.

On either type of report, note at the top of the Narrative CSCAL designation found in case history.

in a closed CSCAL case

assesses the information that is being reported and processes a P1 intake, either:

  •   by duplicating the intake in the closed CSCAL case if there are no new allegations and documenting “P1 per CSCAL procedures” at the top of the Narrative; (and by sending an I&R- Call regarding open CPS case to the field to document the original call)

or

  •   by assessing the situation and determining that there are new allegations which justify a new intake and completes the intake as a P1.

4415 CSCAL Match Reported by Law Enforcement

SWI Policy and Procedures November 2017

When law enforcement encounters a person listed on the Child Safety Check Alert List, the officer is required to report the information to SWI. The intake specialist:

  •   requests names and demographics for all persons listed on the CSCAL, as well as the “CPN.” The “CPN” is the law enforcement term for the CPS case number;

  •   performs a case search;

  •   if a case match is found, reviews the person list, checking dates of birth and social security numbers when available, to ensure a valid match (it is imperative to confirm that the persons reported by law enforcement are the same principal (PRN) persons in the case); and

  •   if a case match is not found, performs person searches on all persons whose information has been provided by law enforcement.

If law enforcement calls regarding a CSCAL, it is not necessary to verify the CSCAL designation in the Special Handling bar on the Case Summary page.

Assessing and processing procedures vary and are spelled out in the chart below:

If law enforcement provides …

Then the intake specialist…

any information, that when searched, results in a person match in IMPACT to a PRN in an open case,

immediately makes a call out to the routing coordinator (RC) or the on-call worker of the county where the children or family are currently located, and based on the information that is being reported, either

  •   sends an I&R – Call regarding existing CPS case to the open case, if there are no new allegations;

or

  •   creates a new P1 case if there are new allegations, and documents “P1 per CSCAL procedures” at the top of the Narrative

any information, that when searched, results in a person match in IMPACT to a PRN in a closed case,

immediately makes a call out to the RC or the on-call worker of the county where the children or family are currently located, and assesses the information that is being reported and processes a P1 intake, either

  •   by duplicating the intake in the closed CSCAL case if there are no new allegations; and documenting “P1 per CSCAL procedures” at the top of the Narrative; (and by sending an I&R- Call regarding existing CPS case to the field to document the original call)

or

  •   by creating a new P1 case if there are new allegations and documenting “P1 per CSCAL procedures” at the top of the Narrative.

information, that when searched, results in NO person matches found in IMPACT, or only matches a person who is a collateral (COL) in a case

explores whether there are current concerns of abuse or neglect and assesses the report (intake, I&R,) according to standard procedures.

When a Match is Found

If a match to a principal (PRN) is found, the intake specialist informs law enforcement that SWI will immediately call the local office to relay the information, and requests that the law enforcement officer stay with the family and wait for contact from local CPS staff.

At times, law enforcement may have already released the family before calling SWI or does not agree to stay with the family to wait for contact from local CPS staff. If this occurs, the intake specialist gathers whatever locating information is available from the officer and assesses and process the case according to the instructions in the chart above.

The intake specialist selects the “CSCAL” option from the Disaster Relief drop-down list on the Report Information page for any CSCAL report called in by law enforcement, whether or not a match has been found.

4420 Child Death Reports Under CPS Jurisdiction

4421 Allegations Involving Recent Child Death

SWI Policy and Procedures March 2015

Any report of a child death requires the intake specialist to consult with a supervisor, worker V, or acting supervisor.

Priority 1 (P1)

A P1 intake is completed:

  •   when the death of a child is reported; and

  •   the situation falls under CPS jurisdiction to investigate; and

  •   one of the three situations below applies:

Situation 1

Situation 2

Situation 3

it is alleged that abuse or neglect was a contributing factor to the death

a child dies while in CPS conservatorship and residing under one of the following circumstances:

  •   the child lived in a relative or kinship placement;

  •   the child lived in the child’s own home;

  •   the child was on runaway status and the child is not listed as being a resident of a licensed placement; or

  •   the child died while hospitalized in a medical facility and the IMPACT placement log lists the hospital as the child’s placement.

  •   a reporter provides information involving a past child death that was never investigated by CPS; and

  •   there is a clear allegation that the child’s death was the result of abuse or neglect.

A P1 is taken regardless of the amount of time that has passed since the death, and regardless of whether or not there are currently other children in the home.

Priority N (PN)

A PN, Child Death/Review Needed intake is completed if one of the two situations below applies:

Situation 1

Situation 2

A child died unexpectedly and the situation falls under CPS jurisdiction to investigate, and:

  •   the cause of death is unknown or undetermined at the time of intake; or

  •   it is unknown if abuse or neglect was a contributing factor to the death at the time of intake.

The child death occurred in the past but was never investigated by CPS, and:

  •   the circumstances of the death are unknown; and

  •   there are no new allegations involving other children.

A PN is taken regardless of the amount of time that has passed since the death occurred.

Role Documentation for P1 and PN Child Death Intakes

If there are no other children in the household who are alleged victims, the deceased child is listed as the oldest victim (OV).

If there are other children in the household who are alleged victims, the intake specialist lists the oldest child, whether living or deceased, as the oldest victim (OV).

When there are allegations of abuse or neglect, but the parent’s role in the death is unclear, then the parent’s role is documented in IMPACT as unknown (UNK).

When it is unknown whether or not abuse or neglect contributed to the death, then the caregiver’s role is documented in IMPACT as unknown (UNK).

Information and Referral (I&R)

An I&R, Clearly Not Reportable – Children is completed if a report is received that a child died and:

  •   the situation does not fall under CPS jurisdiction to investigate; or

  •   a medical professional has determined the cause of death to be accidental or due to natural causes.

See:

2330 The Death of a Child

2332 A Child’s Death While in CPS Conservatorship

Child Suicide

P1 Intake – If a child’s suicide is clearly linked to allegations of abuse or neglect, the intake specialist completes a CPS Priority 1 intake and follows standard processing procedures.

Examples:

  •   A child died by suicide and left a note indicating that she killed herself because of sexual abuse by a family member.

  •   A child died by suicide and the child had a known history of depression, and the caretakers knew the child was possibly suicidal and took no action.

PN Intake – If a child died by suicide and the reason for the suicide is unknown, the intake specialist completes a PN, Child Death/Review Needed.

I&R – If a child died by suicide and there are no indications that abuse or neglect were contributing factors, and there were no warning signs that the child might harm him/herself, the intake specialist completes an I&R,Clearly Not Reportable – Children.

4422 Death of a Child Reported by Law Enforcement

SWI Policy and Procedures March 2015

All child death reports require consultation (staffing) with a supervisor, worker V, or acting supervisor, and are assessed in the same manner, whether reported by Law Enforcement, the public, or medical facility staff.

4423 Child Death Report That Has Already Been Investigated

SWI Policy and Procedures March 2015

When a reporter provides information about a child death, the intake specialist completes a history search to determine whether the child death has been investigated.

If the death has been investigated, the investigation stage has been closed, and there are no new allegations involving other children, the intake specialist completes a CPS PN intake with the closure reason Child Death/ Review Needed, documents the deceased child on the Person List as the OV, and follows standard processing procedures. The intake is routed to the field.

See 4940 Assignment and Call-Out.

4423.1 New Allegations after Child Death Investigation is Closed

SWI Policy and Procedures March 2015

If the death has been investigated and the investigation stage has been closed but there are new allegations involving other children in the household, then the intake specialist completes a CPS intake. The Priority assessment is based on the current safety threats to the children in the household. The intake specialist:

  •   does not include the deceased child on the Person List;

  •   documents the information about the deceased child in the narrative; and

  •   assesses the information based on the safety of the remaining children.

4424 Past Child Death That Has Never Been Investigated

SWI Policy and Procedures March 2015

When a reporter provides information involving a past child death that has never been investigated, and there is a clear allegation that the child death was the result of alleged abuse or neglect, then the intake specialist completes a CPS Priority 1 intake and follows child death procedures even if there are no other children in the home.

See 4421 Allegations Involving Recent Child Death.

4425 Current Abuse or Neglect Alleged That Includes Vague Child Death Information

SWI Policy and Procedures March 2015

The intake specialist completes an intake involving the current allegations, but does not complete a child death intake when:

  •   a person reports abuse or neglect that is a current concern; and

  •   mentions that a child died in the past; but

  •   has no direct knowledge that abuse or neglect contributed to the death.

The intake specialist assesses priority based on the current allegations. The deceased child information is not placed on the Person List, but is documented in the Narrative.

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