SWI Policy and Procedures Handbook

Summary of Previous Revisions

November 1, 2017

SWI ANE in an APS PI Facility By Non-Staff Members

Child Safety Check Alert List (CSCAL), Alternative Response (AR), and Unable to Complete (UTC)

October 2, 2017

APS In-Home and Alleged Perpetrator Access

September 1, 2017

Assessing for Prenatal Exposure to Drugs and Alcohol

August 1, 2017

Neglect in ALFs, Nursing Homes, Hospice, and Hospitals

Assessing Family Violence Related Calls at Intake

July 3, 2017

Explanation of Single Source Continuum Contractors (SSCCs)

June 1, 2017

Update to 4931 CPS Screener Eligibility Question

May 1, 2017

APS In-Home Policy Changes

Changes to APS Provider Investigations Section of the SWI Handbook

April 3, 2017

New 2325 Heading Title

March 1, 2017

1770 Subpoena Policy

Processing Subsequent Info to Open Cases

February 1, 2017

Reports Regarding a Sexually Active Minor

January 3, 2017

Clarification in the School Report Section

December 1, 2016

Confidentiality of Reporter Information

November 1, 2016

SWI Update to SWI Handbook Regarding DARS

October 19, 2016

Clarification of Jurisdiction

October 1, 2016

Assessing dual intakes for CPS and DCL

August 1, 2016

New Using with Unknown Persons on the Person List

July 1, 2016

Reports Involving Schools

Update to SWI Handbook CCL Section 5000

3922.3 Call-Outs in Emergency Situations

June 1, 2016

Documenting HIVAIDS Infectious Diseases

Update to 3324.4 Narrative Documentation Specific to Correspondence

May 5, 2016

Sensitive and Complaint Reports

May 2, 2016

Contacting On-Call Staff

Child Safety Check Alert List

January 4, 2016

Request for a Copy of Recorded Call

Social Media Policy

December 1, 2015

Requests from Texas Law Enforcement

November 2, 2015

No Locating Information

October 1, 2015

Update of Section 3100 of the SWI Handbook

Information and Referral (I&Rs)

September 1, 2015

Suicidal Callers

Child in CPS Conservatorship

August 3, 2015

Reports Involving Motor Vehicles

Call-Outs in Emergency Situations

Human Trafficking Policy

Baby Moses Law: Definition of Designated Emergency Care Provider

July 2, 2015

Chronic Caller Policy

Removing Example Questions to Ask From the Handbook

Requesting Information From an Anonymous Reporter

Screener Question

June 1, 2015

Locating Information

IMPACT Downtime section

Project HIP

Identification of a Principal in a CPS Intake

Save and Submit for Approval

May 1, 2015

Case-Related Special Requests

CPS Out-of-State Jurisdiction and Unaccompanied Alien Children

Situations That Always Require an I&R

APS Section of the SWI Handbook

Reporter Requests Status of Report

I&Rs to Open Cases

SWI Mailing Address

Changes in Terminology

April 1, 2015

Subpoena Policy

Use of Speakerphone When Reporting Abuse or Neglect

March 2, 2015

Clarification to 7310 Client Dies in a Facility Under APS Jurisdiction

Updates to PN References

Assessing Reports on the Death of a Child

Child Safety Check Alert List CSCAL)

February 2, 2015

Using Past Narratives for Assessment Purposes

Update to the CPS Screener Eligibility Question

January 1, 2015

Update of Outdated References to EBC

Reports Regarding a Sexually Active Minor

December 1, 2014

Factors to Consider When Determining NSUP

October 27, 2014

Sensitive Case

October 1, 2014

Suicidal Callers

Reports Made by DFPS Staff

Entering Reports Involving AG Address Confidentiality Program

September 2, 2014

Worker Safety Issues – Gangs

Chronic Callers

Contact Information

Documentation of HIV or AIDS Diagnosis

August 1, 2014

Medicaid Addresses

Children as Perpetrators in APS Intakes

Procedures for Calling a Reporter Back

Children in Care Who May Be Alleged Perpetrators

July 1, 2014

Assigning a Priority to an APS Facility Investigation

Notifying Law Enforcement

Documentation of Call-Outs

Acceptable use of Caller ID Feature

Post-Adoption Substitute Care Services

Unable To Close Procedures

Relate Procedures

Requests for DFPS Records Check From Austin Victim Services

Facilities Housing Undocumented Minors

Procedures for When IMPACT Is Down

Updates of Terminology

Maintaining the Service Level

Reporters With More Than One Intake

Open Service Delivery Stages

June 1, 2014

Reviewing Sensitive History With Supervisors

Baby Moses Policy

APS Facility and County Documentation in IMPACT

DFPS Law Enforcement Jurisdiction Locator

RCCL Law Enforcement Notification

May 1, 2014

Terminology Changes

April 1, 2014

Processing PNs

March 3, 2014

Changes to SWI Correspondence Policy

The Re-Entry Process

Problematic Intakes

February 3, 2014

Day Care Licensing (DCL) Exempt Facilities

When a Reporter Offers Supporting Information

Call Recording Retention and Requests for Recorded Calls

November 1, 2013

Reporter Calls Back Requesting Call ID or Status of Previous Report

Facility Page in IMPACT

Assessing CPS Reports When the Alleged Perpetrator Is Deceased

September 1, 2013

Children as Alleged Perpetrators in Licensing Intakes

Children in CPS Conservatorship Placed in an AFC Facility

Entering Person Data into the Name Fields in IMPACT

August 1, 2013

Unclear Licensure of a Residential Facility

Removing DADS Court as Type of APS CRSR

Chronic, Inappropriate, and Suicidal Callers

July 1, 2013

PN Documentation

CPS School Reports

April 1, 2013

Employee Development Unit – Formerly the Training Unit

Removal of Reference to Maternity Home Regulated by CCL

March 1, 2013

Demographics Requested of Anonymous Reporter

October 15, 2012

Death of a Child Reported by Law Enforcement

September 4, 2012

Relay Texas

August 1, 2012

Elimination of Documenting Extensive History Search Results After Hours

Standardization of Conclusions in Intake Narratives

June 1, 2012

Determining Law Enforcement Jurisdiction for Residential Treatment Centers

Clarification of Child Death Reports for CPS

May 1, 2012

Processing Reports

Notifying APS Facility Staff of Intakes

Re-Entry Request Procedures

Assessment of Reports for Day Care Licensing When Information is Limited

Rio Grande State Center

APS Client Dies while in APS Service Delivery Stage

April 6, 2012

Clarification

April 1, 2012

Contact information for Persons Requesting Information Packets

Call Out and Assignment Procedures

March 14, 2012

Correction to November 2011 publication regarding CPS P-N Intakes Entered by SWI

March 1, 2012

Suicidal Threats From Clients Residing in Facilities Under the Jurisdiction of APS Facility Investigations

Report Regarding a Sexually Active Minor

Name change from TYC and TJPC to new agency Texas Juvenile Justice Department

Subpoena Policy

Walk in Reporters

Address Confidentiality Program

February 1, 2012

Re-Entry Requests

December 13, 2011

Issues Involving Children in CPS Conservatorship

December 1, 2011

Types of DFPS Child Day Care

Documentation of Information Obtained From a License Plate Check

Correspondence Mailed or Faxed to SWI

November 14, 2011

APS Facility Investigations name change; people-first language

November 2011

CPS P-N Intakes Entered by SWI

Reports Involving an Unrelated Caregiver

DADS Referrals: Diligent Search for Parent or Guardian of a Child in a Long-Term Care Facility

October 2011

Offensive or Inappropriate Callers

August 2011

Clarification

February 2011

Process for Handling Re-Entry of Impact Reports

January 2011

Required SWI Documentation: Gang-Related Issues

Jurisdictional Issues for CPS Reports on Incidents, Victims, or Perpetrators Outside Texas

Clarification of Procedures Related to Law Enforcement Jurisdiction

Sharing Information With Reporters

Determining Whether Information Is an Intake, Special Request, or Information and Referral

Entering Information Into Impact

Processing an Information and Referral (I&R)

How SWI Handles CPS Reports

Affected Cross-References

December 2010

Child Death Reports

Drug-Endangered Newborns

Reports of Abuse or Neglect by School Personnel

November 2010

Child-Care Policy Moved to Child-Care Section

October 2010

New Check Box in IMPACT for Requesting Re-Entry of Intakes

Name Change for State Schools

Reports on Licensed, Private ICF-MRs

September 2010

Youth Parents in DFPS Conservatorship

June 2010

Entering Reports Made by SWI at the Request of Field Staff

April 2010

General Clarifications

February 2010

After-Hours Phone Coverage for DSHS

September 2009

Rewrite and Clarification

August 11, 2009

Documentation of Reports From Law Enforcement of Family Violence in RCL Foster Homes

August 2009

Changes to Intake Actions Page for CPS Intakes

Incidents at APS MH&MR Facilities That Do Not Involve Abuse, Neglect, or Exploitation

July 2009

New SWI Policy and Procedures Handbook

Revisions Throughout Section 1000

I&R Narratives Saved and Closed at Intake

Documenting Multiple Victims in APS MH&MR Reports

Summary of SWI Procedure Handbook Revisions: 05/2007 - 07/2009

June 2009

April 3, 2009

April 2009

March 2009

December 2008

November 2008

September 2008

April 2008

March 2008

August 2007

May 2007