What are the updates to the Agency Home Tracking process on the DFPS Public Provider web site?
The Agency Home Tracking process on the DFPS Public Provider web site has been updated. The changes to the process are found in the Submit Initial Report and Submit Actions/Changes functions on the Public Provider web site.
Why is the Agency Home Tracking process on the DFPS Public Provider Website being updated?
The updates to the Agency Home Tracking process were made to help DFPS better track agency homes and communicate with Child-Placing Agencies (CPAs). For the most part, the changes on the DFPS Public Provider website help DFPS better manage agency home information and request status. For Child-Placing Agencies (CPAs) entering new agency home information or changing existing agency home information on the DFPS Public Provider web site, the changes require background checks for caregivers and new rules for entering agency home data.
How do I learn about the changes to the Agency Home Tracking process on the DFPS Public Provider web site?
You can find screen-by-screen instructions and information about the updates to the Agency Home Tracking process on the DFPS Public Provider web site. On this page you will find an Adobe PDF file and an FAQ that covers the updates. You can also contact your local DFPS Residential Child Care Licensing representative if you have further questions.
Why haven’t I seen an updated status to my request for a new agency home or change to an existing agency home?
Submitted requests initially receive a status of “Submitted” on the CPA Main Page. A nightly batch process sends the submitted information to DFPS Residential Child Care licensing Staff for approval or rejection. Their response requires another nightly batch process to send to the DFPS Public Provider website to update the request status. Any request may take a minimum of two days to process.
I need help! Who do I call?
Please contact your local DFPS Residential Child Care Licensing representative for any questions or additional information.