The DFPS contracted with Pathways Youth and Family Services to assume responsibility for case management and to develop and purchase a full array of services to meet the needs of the children and families. This FBSS Family Services Pilot program will include the following counties: Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, and Presidio.

The purpose of the pilot is:

  • To increase the quality, availability, and effectiveness of family preservation services so more families thrive and avoid future involvement with CPS.
  • To improve the safety, permanency, and well-being of children.
  • To test the approach of providing services through a single entity, called a family services contractor, that offers:
    • Case management.
    • A continuum of case oversight.
    • Quality community and paid services.
    • Interventions that meet the needs of the families.

To reach the above goals, the contractor will:

  • Develop a new array of services that transform the FBSS program from a loose collection of "purchased client services" to a cohesive continuum of services that meet the specific needs of children and families.
  • Expand services in areas that historically lack resources. These services will be evidence-based, evidence informed, or promising-practices that align with family-centered practices that can be replicated across the state in diverse populations.

The contractor will also:

  • Provide a roadmap for consistency in practice.
  • Provide case oversight for all levels of risk or safety. 
  • Decrease the length of time families are involved within CPS.
  • Reduce recidivism for the designated perpetrator or adult principal getting services.
  • Offer a continuum of services that align service needs with the "right" intervention.
  • Connect families to existing resources that are outside the CPS system and funded by the community or government agencies – such as work readiness, life skills and prevention programs, as well as faith-based programs.
  • Empower families to engage in their service plans and outcomes.
  • Perform all statutory duties (including both Texas Family Code and Title 40, Part 19 of the Texas Administrative Code of DFPS) related to the delivery of services specified in this contract.


In 2014, the Sunset Advisory Commission conducted a review and assessment of the DFPS Family-Based Safety Services (FBSS) program and how it provides Purchased Client Services. The commission recommended that DFPS develop more specific outcome measures for PCS by tracking the effectiveness of contracted services and service providers and ensure FBSS caseworkers are referring families to the right services.


Date Decisions Made and Action Taken
November 2015 The Stephen Group conducted an assessment of FBSS and reached a similar conclusion.
February 10, 2016 DFPS issued a Request For Information (RFI) to gather information to inform the procurement of a vendor.
March 28, 2016 DFPS issued a Request For Applications (RFA).
January 9, 2018 DFPS executed a contract with Pathways Youth and Family Services.

The initial project timeline is March 1, 2018 – August 31, 2019. DFPS will evaluate the process and outcomes throughout the life of the project.

Frequently Asked Questions:

Who qualifies for the Family Services Pilot?

All families referred for FBSS in Region 10.

Who provides the services? When will the Family Services program start serving families?

The FBSS family services contractor is Pathways Youth and Family Services.

The family services contractor begins serving new FBSS families on March 1, 2018.

Where will the Family Services program be located?

The pilot will be located in Region 10.

Will the Family Services Pilot reduce DFPS jobs?

The pilot will reduce the number of CPS staff in the region.

What are the key outcomes the pilot seeks to address?

  • FBSS families are engaged until the case is successfully closed.
  • Reduce the length of time to successful closure as compared to historic CPS baseline.
  • Enhance parents and caregivers’ protective factors during their participation in FBSS.
  • Reduce recidivism: child victimization.
  • Reduce future CPS involvement (recidivism) for confirmed perpetrators (adult or child) and adult principal identified by CPS.
  • Parents/caregivers achieve all or most of their Family Service Plan goals by the time a case is successfully closed.
  • Families have a positive view of the services the contractor provides.
What tasks will the contractor perform?
The contractor will assume all case management responsibilities and provide all purchased client services.

Have Questions?

Contact Lori Lewis-Conerly, (512) 438-4747.