We always let you know that we received your complaint.

We need certain information to investigate a complaint, such as:

  • The name of the child or adult victim.
  • The caretaker's name.
  • The name of the person accused of abuse or neglect.
  • Date of birth and ages of everyone involved.
  • Case number or reference number.
  • DFPS employees who were involved in the case.
  • Your contact information.
  • Specific concerns or complaints that you have.

We understand you may not have all of this information.  However, the sooner we have this information, the better we can serve you.

Please note: The OCA does not take reports of abuse/neglect to children, standards violations for Child Care Centers, or abuse/neglect/exploitation of the elderly and adults with disabilities.  If you would like to make a report such as this, please contact the DFPS Abuse Hotline (see Report Abuse)
I.Your Information
II. Program
III. Victim's Information

Note: If this is an inquiry skip section III and go to section IV

IV Describe inquiry or complaint: