After a family has been investigated, a FBSS Caseworker helps them make changes to protect their children from abuse and neglect, and keep them safe at home. This involves providing services offered by the agency,  the family's community, and their extended families, including:

  • Recommending appropriate actions needed to resolve stressful family situations that lead to child abuse or neglect.
  • Helping families identify their own strengths and needs to achieve safety for their children while preserving the family.
  • Building community relationships with law enforcement agents, therapists, court personnel, and representatives from various agencies and organizations.

To view a realistic online video about CPS workers and clients, please click here.

Below you will find a self-assessment that can help you see if this type of work is a good fit for you.


Sounds good, but what kinds of things will I really be doing?

A FBSS Caseworker routinely:

  • Visits homes to assess risk of child abuse/neglect, plan for child safety, and strengthen families so they can function without CPS intervention.
  • Responds quickly in a crisis situations.
  • Talks with families about things such as income, money management, and personal relationships that they will probably consider personal and private.
  • Discusses human sexuality and sexual exploitation of children in a direct and objective manner.
  • Interacts objectively with people who have abused and/or neglected children in their care.
  • Encounters family members who are angry and/or scared.
  • Works as part of a team, which involves helping other caseworkers with crisis situations, while following the directions of the courts and agency.
  • Provides services, resources, and community supports to achieve child safety.
  • Stays in contact with parents and children to achieve goals.
  • Educates parents to change previous behavior that led to child abuse and/or neglect and empowers parents to make those changes.
  • Is willing to remove a child from a dangerous situation.
  • Accurately documents casework activity, and completes required forms on time.
  • Works under constant time pressure, prioritizes efforts, and works flexible hours.
  • Is able to be objective and empathetic with families living in stressful and crisis situations.
  • Learns about cultures and lifestyles different from their own, and understands how to determine child safety and well-being within that context.

What are the job qualifications?

To be a caseworker you must have a 4-year bachelors degree, though it doesn’t have to be in social work. 


What would my salary be?

This position may be filled at any level from a CPS Specialist I to a CPS Specialist IV.  The starting salary range is $2,644.08 to $2,970.91 per month and is based on qualifications.


I think I could do this job, but will I get specifically trained on what to do?

YES!  You will have lots of great training before beginning your job. Though you will be doing visits to clients on your own you will have ongoing support from your co-workers and supervisor any time you need it. 


Are their opportunities for career advancement?

YES!  You will receive ongoing training to prepare you for career progression. There are various levels of certification.


Condition of Employment

Must possess and maintain a valid Texas Motor Vehicle Operator's License.  CPS will also request a Criminal Background Check and CPS History check on all applicants.


Want to learn more about what it's like to work for CPS?

Please take a self-assessment to see if a job in CPS is right for you.

See "CPS Experience" video here.