Skip links menu

Skip to Main Content Skip to Top Menu Skip to Search Skip to Section Menu Skip to Footer Menu

Top menu

I am
x
Child Protection
- About
- Child Protective Services
- Child & Family Services
- Child Safety
- Family Support
- Children in Our Care
- About
- Foster Care
- Kinship Care
- Adoption
- Medical Services
- Youth & Young Adults
- More Information
- Faith-Based Program
- Family First Act
- Rainbow Rooms
- Other Information
- Contact Us
- Case Records
- File a Complaint
Prevention Services
- General Information
- About PEI
- Program Descriptions
- Office of Child Safety
- Texas Home Visiting
- Reports and Publications
- Families & Community Members
- Find Services
- Help for Parents. Hope for Kids
- Room to Breathe
- Partners & Providers
- Partners in Prevention Conference
- Information for Providers
- Evidence-Based Programming
- Other Information
- Contact Us
- File a Complaint
Investigations
- About
- About Investigations
- Parent's Guide to Investigations
- Alternative Response
- Case Connection
- Special Investigations
- Citizen Review Teams
- Human Trafficking
- Child Fatality Review
- Domestic Violence
- Other Information
- Contact Us
- File a Complaint
Adult Protection
- About
- Overview
- Investigations and Services
- APS History
- TEAM Institute
- Resource Rooms
- APS Annual Conference
- Prevent Adult Abuse
- How to Report Abuse
- Help Prevent Adult Abuse
- Other Information
- Contact Us
- File a Complaint
Child Care Licensing
- About
- Child Care Licensing
- Information for Parents
- Information for Providers
- Find Child Care
- Search Texas Child Care
- FAQ
- Service Providers
- Provider Login & Background Checks
- Minimum Standards
- Enforcement
- Day Care
- Become a Day Care Provider
- Day Care Licensing
- 24-Hour Residential Care
- Become a 24-Hour Residential Care Provider
- 24-Hour Residential Care Licensing
- Licensed Administrators
- More Child Care Licensing
- FAQs
- Forms
- Other Information
- Contact Us
- File a Complaint
Adoption & Foster Care
- About
- Children in Our Care
- Foster Care
- Kinship Care
- Adoption
- Foster and Adoptive Parents
- Steps
- Requirements
- Information Meetings
- Get Started
- Find a Child to Adopt
- Search Waiting Children
- Heart Galleries
- Support
- Adoption Assistance
- Medical Services
- Youth and Young Adults
- Other Information
- Contact Us
- File a Complaint
Doing Business with DFPS
- DFPS Contracts
- Doing Business with DFPS
- Contracting Policies
- Contracting Forms
- Funding Opportunities
- Historically Underutilized
  Business
- IMPACT Modernization
- Purchased Client Services
- About PCS
- Regional APS Contracts
- Regional CPS Contracts
- Residential Contracts
- Reports & Statistics
- Active Contracts
- Children in DFPS Care
- Other Information
- Contact Us
- File a Complaint

Adult Protective Services Handbook

DFPS Home
>Handbooks
>APS
>Menu
>This Page

Menu DFPS Policy Handbooks

Search
Search DFPS Handbooks
Search Tips
Revision Memos
Most Recent Revisions
- Child Protective Services
- Background Checks
- Adult Protective Services
- Child Care Investigations
- Statewide Intake
- Office of Consumer Relations
- Asset Management
- Title IV-E Training
- Title IV-E County
- DFPS Travel Policy
- Records Management Group
- DFPS Subpoena Policy
Handbooks
Child Protective Services
- CPS Contents
- CPS 1000
- CPS 2000
- CPS 3000
- CPS 4000
- CPS 5000
- CPS 6000
- CPS 7000
- CPS 8000
- CPS 9000
- CPS 10000
- CPS 11000
- CPS 15000
- CPS Appendices
- CPS Resource Guides
CPS Community-Based Care
- Region 2 Community-Based Care Operations Manual
- Region 3b Foster Care Redesign Operations Manual
Adult Protective Services
- APS Contents
- APS 1000
- APS 2000
- APS 3000
- APS 4000
- APS 5000
- APS Appendices
Child Care Investigations
- CCI Contents
- Definitions of Terms
- CCI 1000
- CCI 2000
- CCI 3000
- CCI 4000
- CCI 5000
- CCI 6000
- CCI 7000
- CCI 8000
- CCI 9000
- CCI Appendices
Statewide Intake
- SWI Contents
- SWI 1000
- SWI 2000
- SWI 3000
- SWI 4000
- SWI 5000
- SWI 6000
- SWI 7000
Office of Consumer Relations
- OCR Contents
- OCR 1000
- OCR 2000
- OCR 3000
- OCR 4000
- OCR 5000
Asset Management
- Asset Management Contents
- Asset Management 1000
- Asset Management 2000
- Asset Management 3000
- Asset Management 4000
- Asset Management 5000
- Asset Management 6000
- Asset Management 7000
- Asset Management Appendices
Background Checks
- Background Checks Contents
- Background Checks 1000
- Background Checks 2000
- Background Checks 3000
- Background Checks 4000
- Background Checks 5000
- Background Checks 6000
- Background Checks Appendices
DFPS Travel Policy
- Travel Policy Contents
- Travel 1000
- Travel 2000
- Travel 3000
- Travel 4000
- Travel 5000
- Travel 6000
- Travel 7000
Records Management Group
- RMG Contents
- RMG 1000
- RMG 2000
- RMG 3000
- RMG 4000
- RMG 5000
- RMG 6000
- RMG 7000
DFPS Subpoena Policy
- DFPS Subpoena Policy Contents
- Subpoena 1000
- Subpoena 2000
Title IV-E Handbooks
Title IV-E Training
- Title IV-E Training
- Training Contracts 1000
- Training Contracts 2000
- Training Contracts 3000
- Training Contracts 4000
- Training Appendices
Title IV-E County
- Title IV-E County
- County Contracts 1000
- County Contracts 2000
- County Contracts 3000
- County Contracts 4000
- County Contracts 5000
- County Contracts 6000
- Appendices
Helpful Links
Minimum Standards
Statutes
- Statutory References
- TX Rules of Evidence
- TX Rules of Appellate Procedure
- TX Code of Criminal Procedure
- TX Rules of Civil Procedure
TAC Rules
TAC Waivers for Foster Care Redesign
DFPS Contracting Policies
Email Updates

Section 1000: Program Overview: Adult Protective Services (APS)

1000 Program Overview: Adult Protective Services (APS)

1100 APS Purpose and Objectives

1200 Adult Protective Services Clients' Rights

1210 Interpreter Services for Principals With Limited English Proficiency (LEP) or Impaired Sensory or Speaking Ability

1211 Documentation for LEP or Sensory or Speaking Impairments

1220 Cultural Sensitivity

1221 Procedure for Delivering Protective Services in a Culturally Competent Manner

1300 Scope and Eligibility

1310 APS Eligibility Criteria

1311 Substantial Impairment

1311.1 Disability Payments and APS Eligibility

1311.2 Chronic Substance Abuse and APS Eligibility

1311.3 Examples of What Is and Is Not Considered Substantial Impairment

1320 Procedure for Determining APS Eligibility

1330 Perpetrators of Abuse, Neglect, and Financial Exploitation

1331 Perpetrators of Abuse and Financial Exploitation

1331.1 Procedure for Establishing Perpetrators of Abuse and Financial Exploitation

1331.2 Examples of Ongoing Relationship

1331.3 Examples of What Is Not an Ongoing Relationship

1332 Perpetrators of Neglect

1332.1 Procedure for Establishing Perpetrators of Neglect

1332.2 Examples of Caretaker and Paid Caretaker Relationships

1332.3 Examples of What Is Not a Caretaker or Paid Caretaker Relationship

1333 Children as Perpetrators

1340 Allegations That APS Investigates

1341 Procedure for Assessing Allegations

1342 Neglect Allegations

1342.1 Procedure for Assessing Physical Neglect (PHNG) Allegations

1342.2 Procedure for Assessing Mental Health Neglect Allegations (MHNG)

1342.3 Procedure for Assessing Medical Neglect (MDNG) Allegations

1343 Emotional or Verbal Abuse (EMAB) Allegations

1343.1 Procedure for Assessing Emotional or Verbal Abuse (EMAB) Allegations

1344 Physical Abuse (PHAB) Allegations

1344.1 Procedure for Assessing Physical Abuse (PHAB) Allegations

1345 Sexual Abuse (SXAB) Allegations

1345.1 Procedure for Assessing Sexual Abuse (SXAB) Allegations

1346 Financial Exploitation (EXPL) Allegations

1346.1 Procedure for Assessing Financial Exploitation (EXPL) Allegations

1346.11 Assessing Financial Exploitation Allegations Involving Loans

1350 Family Violence Allegations

1351 Procedure for Assessing Family Violence Allegations

1352 The Texas Address Confidentiality Program (ACP)

1353 Procedure When an Alleged Victim’s Address Is Made Confidential Through the ACP

1354 Documenting a Confidential Address in IMPACT and Marking the Case as Sensitive

1354.1 Documenting a Nonconfidential Substitute Address

1360 Death Allegations

1361 Procedure for Death Allegations

1370 Do Not Resuscitate (DNR) and Removal of Life Support Allegations

1371 Procedure for Do Not Resuscitate (DNR) and Removal of Life Support Allegations

1380 Need for Consent to Medical Treatment Allegations

1381 Procedure for Need for Consent to Medical Treatment Allegations

1390 Allegations Involving Chronic Callers

1391 Criteria for Establishing a Pattern for Chronic Callers

1392 Notifying Statewide Intake (SWI) About Chronic Callers

1393 Procedures for Tracking the Chronic Caller List

1394 Procedures for Removing an Individual From the Chronic Caller List

1400 Allegations Involving Other DFPS Programs

1410 Procedure for Assessing Allegations Involving Other DFPS Programs

1420 Assessing Residential Child Care Facility Allegations

1421 Procedure for Assessing Residential Child Care Facility Allegations

1430 Assessing Allegations in Settings Investigated by HHSC Regulatory Services Division Provider Investigations

1500 Allegations in Facilities Investigated by Texas State Agencies Other Than DFPS

1510 Procedure for Allegations in Facilities Investigated by Texas State Agencies

1520 Examples of Allegations in Facilities Regulated by Other Texas State Agencies

1530 Procedure for Complaints That Do Not Allege Abuse, Neglect, or Financial Exploitation

1540 Allegations Involving HHSC Long-Term Care Regulatory Services

1541 Allegations in Facilities Requiring Licensure by HHSC Long-Term Care Regulatory Services

1541.1 Procedure for Assessing Allegations in Facilities Requiring Licensure by HHSC Long-Term Care Regulatory Services

1541.2 Procedure for Determining Whether an Assisted Living Facility Is Licensed or Should Be Licensed by HHSC Long-Term Care Regulatory Services

1541.21 Procedure for When a Facility's Licensure Status Is Unknown

1541.3 Procedure for Emergency Situations Involving Facilities Requiring Licensure by HHSC Long-Term Care Regulatory Services

1541.4 Procedure for Closure of Facilities Requiring Licensure by HHSC Long-Term Care Regulatory Services

1542 Allegations in Nursing Homes

1542.1 Procedure for Allegations in Nursing Homes

1542.2 Examples of Situations Appropriate for APS Investigation

1542.3 Examples of Situations Not Appropriate for APS Investigation

1543 Allegations in Assisted Living Facilities

1543.1 Procedure for Allegations in Assisted Living Facilities

1550 Allegations Involving Schools

1560 Allegations Involving the Texas Department of State Health Services (DSHS)

1561 Allegations in Hospitals and Hospices

1561.1 Procedure for Allegations in Hospitals

1561.2 Examples of Ongoing Protective Services Following Hospital Discharge

1561.3 Examples of Hospital Discharge Without a Need for Ongoing Protective Services

1570 Allegations Occurring on Indian Reservations

1571 Procedure for Allegations Involving Indian Nations

1600 Allegation Priorities

1610 Priority I Allegation: 24-Hour Face-to-Face

1611 Procedure for Priority I Allegations

1612 Examples of Priority I Allegations

1620 Priority II Allegation: Three-Day Face-to-Face Contact

1621 Procedure for Priority II Allegations

1622 Examples of Priority II Allegations

1630 Priority III Allegation: Seven-Day Face-to-Face Contact

1631 Procedure for Priority III Allegations

1632 Examples of Priority III Allegations

1640 Priority IV Allegations: 14-Day Face-to-Face

1641 Procedure for Priority IV Allegations

1642 Examples of Priority IV Allegations

1700 Case-Related Special Requests

1710 Types of APS Case-Related Special Requests

1720 Procedures for Handling CRSRs

1730 Documenting the CRSR

1740 Closing the CRSR

Footer Menu

DFPS Agency

About DFPS
Accessibility
Contact Us
DFPS Home
DFPS Offices
En Español
Find a Form
Jobs
Office Closures
Policies
Site Map
Training
Volunteers & Internships
Websites

Public Awareness Campaigns

Don't Be in the Dark
Everyone's Business
Help and Hope
Room to Breathe
Texas Youth Connection
Texas Youth Hotline
Watch Kids Around Water
Why Not Me?

Abuse / Hotlines

Hotlines
Questions and Complaints
Report Abuse
Report Fraud, Waste, or Abuse
State Auditor’s Fraud Hotline

Budget, Data & Regulations

Annual Report
Budget and Finance
Child Care Standards and Regulations
Child Care Licensing Rules
Data Book
Open Records Policy
Policy Handbooks
Rulemaking
Records Retention Schedule
Reports, Plans & Statistics
Statutes for APS
Statutes for CCL
Statutes for CPS
Texas Administrative Code
Texas Practice Guide for CPS Attorneys

News and Information

Compact with Texans
DFPS News
DFPS Public Meetings
Financial and Budget Information
Help Prevent Child Abuse
Help Prevent Abuse of Vulnerable Adults

Parents Involved with CPS

Guía para Padres Sobre el Cuidado Temporal
Guía para Padres Sobre las Investigaciones
Parent's Guide to Investigations
Parent's Guide to Foster Care

Business Information

Active DFPS Contracts
Doing Business with DFPS
Funding Opportunities at DFPS
How to Start a Child Care Business
Regional Children Statistics in DFPS Care
Texas Faith-Based & Community Initiative

Find a Service

Background Checks
Become a Foster or Adoptive Parent
Find Your Birth Family or Biological Sibling
Prevention Programs in Your County
Request a Copy of a Case Record
Services for Youth in Foster Care
Search for Child Care
Search for a Child to Adopt

Other Information

Download Help
State Government Information Search
Texas Online
Texas Health and Human Services
Texas Veterans Portal
Where The Money Goes