6000: Investigations
Appendix 6000-1: Investigator Time Frames for Investigations
LPPH July 2017
Use the table below to determine when certain actions must be completed after SWI or the local CCL office receives the intake report.
All days are calendar days. Supervisors may require shorter time frames on certain investigations, based on the risk to children. Investigators document all investigation activities on the same day that the activities occur, or on the following day.
For further information, see 6200 Assessing and Processing Intake Reports.
Action |
Priority 1 (P1) Intakes |
Priority 2 (P2) Intakes |
Priority 3 (P3) Intakes |
Priority 4 (P4) Intakes |
Priority 5 (P5) Intakes |
|---|---|---|---|---|---|
Initiation of the investigation |
Within 24 hours |
A/N – Within 72 hours Non-abuse or neglect: Within 5 days |
Within 15 days |
N/A |
Within 5 days |
Abuse or neglect (A/N) investigations – observe or interview alleged victims who were not observed or interviewed as part of the initiation |
Within 5 days |
Within 7 days |
N/A |
N/A |
N/A |
Inspection at operation |
Within 15 days |
Within 15 days |
Within 30 days |
Within 45 days for CPA Internal Investigations Within 30 days for all other types of investigations |
N/A |
Complete the investigation |
Within 30 days |
Within 30 days |
Within 60 days |
Within 60 days |
Within 60 days |
Investigations: Complete the documentation |
The same day the investigation is completed |
The same day the investigation is completed |
Within 60 days |
Within 60 days |
Within 60 days |
A/N investigations: Prepare draft notification letters |
The same day the investigation is completed |
The same day the investigation is completed |
N/A |
N/A |
N/A |
A/N Investigations – Saves and Submits the investigation in IMPACT to the supervisor for approval |
The same day the investigation is completed |
The same day the investigation is completed |
N/A |
N/A |
N/A |
Finalize and mail the notification letters |
Within 5 days after closing in IMPACT (A/N) or completing in CLASS (non-A/N) |
Within 5 days after closing in IMPACT (A/N) or completing in CLASS (non-A/N) |
60 days |
60 days |
60 days |