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  • Section 6000

    6000 Investigations

    6100 Overview of Investigations

    6110 Components of a Thorough Investigation

    6120 Roles and Responsibilities of Child Care Investigations and Child Care Licensing During an Investigation

    6130 The Role of the Supervisor

    6131 The Role of the Supervisor in All Investigations

    6132 The Role of the Supervisor in an Abuse or Neglect Investigation

    6140 Joint Investigations with Other Agencies or Departments

    6141 Heightened Monitoring (Residential Child Care Only)

    6142 Other DFPS Programs

    6143 CPI Special Investigators

    6144 Law Enforcement

    6144.1 Notifying Law Enforcement

    6144.2 Conducting a Joint Investigation

    6144.3 Documenting Contact with Law Enforcement

    6145 Investigations Involving Allegations of Child Trafficking (Sex and Labor Trafficking)

    6145.1 Informing Special Investigations of Child Sex or Labor Trafficking

    6145.2 Investigations Involving Allegations of Child Trafficking (Sex and Labor Trafficking)

    6145.3 Confirmed and Suspected Victims of Child Sex or Labor Trafficking

    6200 Assessing and Processing Intake Reports

    6210 Reports Received from Statewide Intake (SWI)

    6211 SWI RCCI Screening Unit

    6211.1 RCCI Intake Reports Determined Appropriate for Priority None (PN)

    6211.2 Contacting the SWI RCCI Screening Unit Outside Regular Business Hours

    6220 Assessing an Intake Report for Type of Investigation and Priority

    6221 Assessing an Intake Report for Type of Investigation

    6221.1 Intake Reports to Be Investigated

    6221.2 Intake Reports to Be Closed Without an Investigation

    6222 Assessing an Intake Report for Priority

    6222.1 Classifying an Intake Report as a Priority 1 Investigation

    6222.2 Classifying an Intake Report as a Priority 2 Investigation

    6222.3 Selecting the Priority of an Intake Report in CLASS

    6230 Assessing an Intake Report for Allegation Types

    6231 IMPACT Allegation Types

    6231.1 Selecting Allegations of Abuse, Neglect, or Exploitation in IMPACT

    6232 CLASS Allegation Types

    6232.1 Selecting Allegations of Violations in CLASS

    6232.2 Allegation Involving a Child Under the Age of 6 (Child-Placing Agency Only)

    6240 Processing Intake Reports in IMPACT and CLASS

    6241 Investigate, Downgrade, or Close an Intake Report

    6241.1 Changing the Priority of an Abuse, Neglect, or Exploitation Intake Report

    6241.2 Reclassifying an Intake Report to a Priority None (PN) Intake Report

    6241.3 Notification of Priority None (PN) Intake Reports Involving a Child in DFPS Conservatorship

    6242 Investigate or Close a Report of Non Abuse or Neglect

    6242.1 Closing a Non Abuse or Neglect Intake Report

    6243 IMPACT and CLASS Options for Changing the Priority, Downgrading, or Closing an Intake Report

    6243.1 IMPACT Options for Changing the Priority, Reclassifying, or Closing an Intake Report

    6243.2 CLASS Options for Closing an Intake Report

    6250 Confidentiality of the Reporter's Identity

    6251 Identifying New Reporters During an Investigation

    6252 Responding to Requests for the Reporter's Identity

    6253 Protecting a Reporter's Confidentiality During an Investigation

    6260 Types of Intake Reports

    6261 Anonymous Intake Reports

    6261.1 Evaluating the Factual Basis of an Anonymous Intake Report

    6261.2 Processing an Anonymous Intake Report in CLASS

    6262 Merging Investigations about the Same Allegations

    6262.1 Merging and Linking Investigations in IMPACT and CLASS

    6263 Repeated Reports with No New Allegations

    6264 Reports of Incidents That Occurred in the Past

    6265 Incidents Reported by an Operation, Known as Self-Reports

    6266 Reports Requiring Special Handling

    6266.1 Processing Sensitive Intake Reports

    6266.2 Processing Intake Reports Receiving Media Attention

    6266.3 Processing Intake Reports Involving Disaster Relief

    6266.4 Processing Intake Reports Involving H1N1

    6270 Referring a Report of Abuse, Neglect, or Exploitation for Investigation When New Allegations Are Received During an Investigation

    6300 Preparing for the Investigation

    6310 Preparing the Investigation in IMPACT and CLASS

    6311 Progressing an Intake Report to an Investigation

    6311.1 Progressing an Intake Report to an Investigation in IMPACT

    6311.2 Progressing an Intake Report to an Investigation in CLASS

    6312 Reviewing the Intake Report Narrative and Determining the Allegations

    6312.1 Writing the Allegation

    6312.2 Evaluating Allegations of Licensing Minimum Standards Violations During an Investigation

    6320 Contacting the Reporter

    6330 Assessing the Immediate Safety of Children

    6331 Evaluating the Need for a Safety Plan

    6331.1 Defining Child Safety

    6331.2 Determining Safety

    6332 Requesting a Safety Plan

    6332.1 Requesting a Safety Plan Outside of an Inspection

    6332.2 Requesting a Safety Plan During an Inspection

    6332.3 Requesting That an Alleged Perpetrator Not Have Contact With Children

    6332.4 Requesting That an Operation Cease Operating (Day Care Only)

    6332.5 Operation Refuses to Develop a Safety Plan

    6333 Approving the Safety Plan

    6334 Notifying the Supervisor and Monitoring Inspector of the Safety Plan (Abuse or Neglect Only)

    6335 Documenting the Safety Plan in CLASS

    6336 Ongoing Evaluation of the Safety Plan

    6336.1 Plan Does Not Minimize Safety Threat

    6336.2 Operation Does Not Comply With Safety Plan

    6337 Ending the Safety Plan

    6340 Assessment of Risk During Abuse or Neglect Investigation

    6341 Requesting a Risk Assessment

    6342 Information to Discuss During a Risk Assessment

    6342.1 Reviewing the Operation's Compliance and Investigation History

    6342.2 Reviewing the Alleged Perpetrator's Investigation History

    6342.3 Reviewing the Alleged Victim's Investigation History

    6342.4 Recommending Action

    6343 Documenting the Risk Assessment

    6343.1 Documenting the Recommended Actions

    6350 Notifications Made at Beginning of Investigation

    6352 Notifying the Operation of an Investigation

    6352.1 Methods of Notifying the Operation

    6352.2 Exceptions to Notifying the Operation

    6353 Notifications of Investigations Involving a Child in the DFPS Conservatorship

    6353.1 How to Notify the CPS Caseworker and Supervisor

    6353.2 Maintaining Contact With the CPS Caseworker of Alleged Victims

    6353.3 Documenting Contact With the CPS Caseworker

    6354 Notifying a School District About Allegations Against a Public School Employee (Abuse or Neglect Only)

    6360 Preparing for the Initiation

    6361 Time Frames for Initiation

    6361.1 Time Frame for Initiating a Priority 1 (P1) Investigation

    6361.2 Time Frame for Initiating a Priority 2 (P2) Investigation

    6362 Investigation Assignment Conference

    6362.1 Background Checks on Principals

    6370 Preparing Equipment and Other Required Items

    6400 Conducting the Investigation

    6410 Initiating the Investigation

    6411 Time Frames for Face-to-Face Contact with Alleged Victims

    6412 Documenting Face-to-Face Contacts with Alleged Victims

    6412.1 Documenting Contacts with Alleged Victims in CLASS

    6412.2 Documenting Contacts with Alleged Victims in IMPACT

    6420 Conducting Interviews

    6421 Observing and Interviewing Children

    6421.1 Observing and Interviewing Alleged Victims

    6421.11 Interview Takes Place Before Receipt of Intake Report

    6421.12 Contacting a Children’s Advocacy Center About Certain Allegations

    6421.2 Observing and Interviewing a Child Related to a Child Care Provider

    6421.3 Notifying Parents, Guardians, or Managing Conservators of Interview With Child

    6421.31 Notifying a Parent of an Alleged Victim

    6421.32 Notifying a Parent of a Child Interviewed as a Collateral Source During an Abuse or Neglect Investigation

    6421.33 Notifying a Parent of a Child Interviewed During a Non Abuse or Neglect Investigation

    6421.4 Age and Ability Requirements for Observing and Interviewing Children

    6422 Interviewing Adults

    6422.1 Interviewing Alleged Perpetrators

    6422.2 Interviewing Principal and Collateral Sources

    6423 Recording Interviews

    6423.1 Testing the Recording Equipment

    6423.2 Authenticating the Recording

    6423.3 Exceptions to Recording the Interview

    6423.4 Documenting Whether an Interview Was Recorded

    6423.5 Using an Alternative Recording Device

    6424 Requesting a Courtesy Interview

    6425 Interviewing Persons With Limited English Proficiency

    6425.1 Using an Interpreter to Conduct an Interview

    6425.2 Documenting the Use of Interpretation Services

    6430 Conducting Inspections

    6431 Requirements for Conducting Unannounced Inspections

    6431.1 Inspection Time Frame Priority 1 or Priority 2 Investigations

    6431.2 Inspection Time Frame for Priority 3 Investigations

    6431.3 Inspection Time Frame for Priority 4 Investigations

    6431.4 Inspection Not Required for Priority 5 Investigations

    6432 Documenting the Observations Made During the Inspection

    6440 Collecting Evidence

    6441 Collecting Evidence Related to Interviews

    6441.1 Conducting and Recording Interviews

    6441.2 Obtaining Written Statements

    6441.3 Maintaining Investigation Notes

    6442 Taking Photographs as Evidence

    6443 Obtaining Written Documents as Evidence

    6443.1 Obtaining Medical Records

    6443.2 Obtaining Reports From Law Enforcement

    6443.3 Reviewing Documents From CPS

    6443.4 Obtaining Documents From the Operation

    6444 Maintaining Records of Correspondence

    6444.1 Documenting and Maintaining Email Correspondence

    6444.2 Documenting and Maintaining Written Correspondence

    6444.3 Documenting and Maintaining Voicemails and Texts

    6450 Conducting Surveillance (Day Care Only)

    6460 Interim Staffing With Supervisor

    6470 Handling Obstruction of an Investigation

    6471 Obstruction by the Operation

    6472 Alleged Perpetrator Requests Investigation Status

    6473 Obstruction by Regulated Operations

    6474 Obstruction by Unregulated Operations

    6480 Worker Safety

    6500 Special Considerations for Certain Types of Reports

    6510 Investigation of DFPS Employees

    6520 Investigation of a Child's Death

    6521 Actions Taken in the First 24 Hours

    6521.1 Entering Person Details in IMPACT

    6521.2 Answering the Question About the Child Fatality Allegation in IMPACT

    6521.3 Assessing the Safety of Other Children in Care

    6521.4 Notifications of a Child’s Death

    6521.41 Notifying Law Enforcement About a Child's Death

    6521.42 Notification Regarding the Death of a Child Younger Than Age 6

    6521.43 Notifications Within DFPS

    6521.5 Entering Preliminary Findings Related to a Child's Death

    6521.6 Completing the Preliminary Child Death Report (Form 2899e) in CLASS

    6521.7 Distributing the Preliminary Child Death Report (Form 2899e) in CLASS

    6522 Staffing an Investigation of a Child's Death

    6523 Documenting the Investigation of a Child’s Death

    6524 Completing the Investigation of a Child's Death

    6524.1 Reason for a Child's Death

    6524.2 Assigning the Severity of the Abuse or Neglect When a Child Dies

    6524.3 Final Medical Examiner's Findings

    6524.4 Death Related to Restraints

    6524.5 When an Extension Is Needed for Autopsy Results or Criminal Investigation

    6525 Supervisory Approval of the Investigation of a Child's Death

    6525.1 Completing the Confirmed Child Death Report (Form 2899e) in CLASS

    6525.2 Distributing the Confirmed Child Death Report

    6526 Release of Information for a Child Death or Near Fatality at a Residential Care Operation

    6526.1 Completing the SB1050a Report to Release Information About a Child’s Death

    6526.2 Completing Form 2058b When the Finding for a Child’s Death Is Reason to Believe

    6526.3 Completing Form 2058c When the Finding for a Child’s Near Fatality Is Reason to Believe

    6530 Investigation of a Child's Near Fatality

    6540 Investigations Involving Homes Regulated by a Private Child-Placing Agency (CPA)

    6541 Investigations of Abuse or Neglect and Minimum Standards Violations in CPA and CPS Homes Conducted by Licensing

    6541.1 Allegations and Incidents That Must Be Investigated by Licensing

    6541.2 Allegations and Incidents That May Be Investigated by Licensing

    6541.3 History of Family Violence Calls

    6542 Investigations of Minimum Standards Violations Conducted by CPAs or CPS

    6542.1 Receiving and Assigning the Report

    6542.2 CPA Responsibilities

    6542.3 Licensing Responsibilities

    6542.4 Reclassifying an Investigation of an Agency Home as a Priority 4

    6542.5 Documentation of Investigations by Child-Placing Agencies

    6543 Agencies Responsible for Investigations in CPA and CPS Homes

    6550 Investigations of Matches to the Database of Sex Offenders

    6551 Investigating the Match When the Sex Offender's Offense is Against a Child

    6552 Investigating the Match When the Sex Offender's Offense is Against an Adult

    6560 Investigations of Illegal Operations

    6561 Conducting Searches

    6562 Prioritizing Investigations of Illegal Operations

    6562.1 Day Care Operations Providing Care Illegally With No Other Allegations

    6562.2 Residential Operations Providing Care Illegally With No Other Allegations

    6562.3 When to Prioritize a Report of an Illegal Operation as a Priority 1 or Priority 2 (Day Care and Residential)

    6563 Initiating the Investigation of an Illegal Operation

    6564 Conducting the Investigation of an Illegal Operation

    6564.1 Conducting the Investigation of an Illegal Operation When An Address Is Known (Priority 5 Investigations)

    6564.2 Conducting Investigations of an Illegal Operation When Only a Phone Number Is Known (Priority 5 Investigations)

    6564.3 Conducting Investigations When Only an Email Address Is Known (Priority 5 Investigations)

    6565 Obtaining Consent to Enter an Illegal Operation

    6565.1 Obtaining a Court Order to Gain Access

    6566 Requesting an Illegal Operation to Cease Operating

    6567 Determining Whether an Unregulated Operation Is Subject to Regulation

    6568 Risk Based Follow-Up Actions for Illegal Operations

    6568.1 Completing the Risk Factor Survey

    6568.2 Follow-Up Actions

    6568.3 Action to Take After the Follow-Up

    6570 Allegations That Merit Administrative Closure

    6571 Investigator Responsibilities When Recommending an Administrative Closure

    6572 Supervisor and Program Administrator Responsibilities When Approving an Administrative Closure

    6600 Completing the Investigation

    6610 Time Frames for Completion of the Investigation

    6611 Extending Time Frames for Completing an Investigation

    6611.1 Criteria for Requesting Additional Time to Complete the Investigation

    6611.2 Documenting an Extension

    6611.3 Obtaining an Additional Extension

    6611.4 Time Frame for Supervisor to Approve or Reject an Extension Request

    6620 Determining the Findings

    6621 Elements of Abuse, Neglect, and Exploitation

    6622 Issuing a Finding of Abuse, Neglect, or Exploitation When the Perpetrator Cannot Be Determined

    6623 Possible Dispositions

    6624 Assigning the Severity to a Reason to Believe Disposition
    Definitions of Terms

    6625 Roles of Persons Involved in the Investigation

    6626 Allegations Involving Child Sexual Aggression or Child-on-Child Physical Abuse

    6627 Repeated Allegations Involving the Same Operation or Person in Charge

    6630 Notifying Relevant Parties of the Results of an Investigation

    6631 Notifying the Residential Care Operation of the Results of an Investigation

    6631.1 Documenting the Notification to the Residential Care Operation

    6631.2 Release of Necessary Information

    6632 Notification to the Alleged Perpetrator for an Abuse or Neglect Investigation

    6632.1 For Findings of Reason to Believe

    6632.2 If the Alleged Perpetrator Is an Employee of the Operation

    6632.3 If the Alleged Perpetrator Is a Minor (10 to 17 years of age)

    6632.4 If a Due Process Hearing Is Requested

    6633 Notifying the Reporter of Investigation Results

    6634 Notification to Child Care Licensing

    6635 Special Notifications for Investigations Involving Children in DFPS Conservatorship

    6636 Notification to Parent of an Alleged Victim of the Results of an Abuse or Neglect Investigation

    6700 Documenting the Investigation

    6710 Documentation in the CLASS and IMPACT Systems

    6711 Documentation of All Investigations

    6712 Additional Documentation for Abuse or Neglect Investigations

    6720 Documentation on the Investigation Conclusion Page in CLASS

    6721 Initiation of Investigation Field

    6722 Observation Made During Inspection Field

    6723 Contact List

    6724 Investigation Findings

    6724.1 Findings Involving Child Sexual Aggression

    6724.2 Findings Involving Child-on-Child Physical Abuse

    6724.3 Explanation of Disposition Based on Preponderance

    6724.4 Final Disposition and Summary of Due Process

    6725 Notification Dates

    6725.1 Extension Approval

    6730 Updating the Person Detail Page

    6740 Documentation of Case Notes

    6750 Maintaining an Investigation File

    6751 Investigations Not Involving Abuse or Neglect

    6752 Investigations Involving Allegations of Abuse or Neglect

    6800 Submitting and Approving Abuse and Neglect Investigations

    6810 Submitting an Abuse or Neglect Investigation

    6820 Reviewing an Abuse or Neglect Investigation

    6830 Rejecting an Abuse or Neglect Investigation

    6831 Rejecting and Resubmitting the Investigation for Minor Documentation Errors

    6832 Rejecting and Resubmitting the Investigation For Significant Documentation Errors Or Incomplete Investigation Activities

    6840 After an Abuse or Neglect Investigation Is Approved

    6900 Recommending Action as a Result of Investigation Findings

    6910 Conducting a Case Review Before Recommending an Action

    6920 Issues to Consider Before Recommending an Action

    6930 Actions to Take Following the Investigation of a Regulated Operation

    6940 Actions to Take Following an Investigation of an Unregulated Operation

    6950 Documentation in CLASS

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