Handbook Revision, November 2019
This revision of the Child Protective Services Handbook was published on November 1, 2019.
On September 1, 2017, the investigations branch of CPS became a separate division named Child Protective Investigations (CPI). Until CPI develops its own policy handbook, investigation policies and procedures will remain in the CPS handbook.
CPS wants to make sure that the public understands what critical actions caseworkers are required to perform and why. To further this understanding, CPS has set up a policy email box for the public: CPSPolicyQuestions@dfps.state.tx.us. Please feel free to contact us, via this email address, with any general questions related to policy.
For questions or concerns about specific cases, please contact the caseworker or supervisor, or the Office of Consumer Relations at 1-800-720-7777.
The items below are added to provide policy on recouping foster care maintenance payments from foster care providers.
The original policy was deleted in May 2016. This revised version clarifies tasks completed by the regional foster care billing staff rather than the regional accounting staff.
1553 Recoupment of Foster Care Maintenance Overpayment
1553.1 Basic Recoupment
1553.2 Manual Recoupment
1553.21 Review of the Invoice Recoupment Report
1553.22 Manual Recoupment Process
1553.23 Provider Responds within 30 Days
1553.24 Documenting Receipt of Payment (State Office)
1553.25 When Payment is Not Received within 30 Days
1553.26 Provider Does Not Respond Within 30 Days
1553.3 Notification to Providers of Recoupment that Exceeds 50% of Next Payment
1553.31 Extreme Hardship and Repayment Plans
1553.4 When Not to Initiate Recoupment Procedures
The policy below is revised to reflect the passage of HB 1549, 86th Legislature. When a child is diagnosed with intellectual or developmental disability conservatorship workers and disability specialists must make appropriate referrals and schedule the determination of intellectual disability (DID).
6432 Assess for Developmental or Intellectual Disability
6432.1 Medicaid Long-Term Care Interest Lists and Determination of Intellectual Disability
There are no revisions in the Investigations sections of the handbook at this time.