Handbook Revision, January 3, 2022

This revision of the Statewide Intake Policy and Procedures Handbook was published on January 3, 2022. Summaries of new or revised items are provided below.

Disaster Relief Codes (PATS 13611)

This handbook revision updates policy to instruct intake staff to choose the most applicable “disaster relief” code when more than one applies to a particular report.


2610 Disaster Relief Codes

Clear and Professional Writing (PATS 13616)

This handbook revision updates guidance for intake specialists on writing a clear and professional narrative, including:

  • Using appropriate capitalization.
  • Using approved abbreviations for the relationships of the people involved in the report.


2320 Clear and Professional Writing