Table of Contents
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Section 1000
1000 Office of Volunteer and Community Engagement Overview
1310 APS and CPS Regional/District Community Engagement Specialists
1320 Regional/District Directors and Program Administrators
1400 Protecting Client Confidentiality
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Section 2000
2000 Policy Governing Resource Rooms
2110 When a Resource Room Has No Dedicated Staff
2200 Approved Resource Room Inventory Systems
2300 Requesting and Obtaining Gift Cards in Resource Rooms
2310 Tracking and Documentation of Gift Cards
2311 Retention of Gift Card Documentation
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Section 3000
3100 Memorandums of Understanding
3200 Advisory Committees and Informal Workgroups
3210 Establishing an Advisory Committee or Informal Workgroup
3220 Determining the Need for an Advisory Committee
3230 Convening a Workgroup for Stakeholder Input
3240 Commissioner Approval for Establishment of an Advisory Committee
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Section 4000
4000 Acceptance and Use of Donations
4100 Prohibition Against Soliciting on Behalf of DFPS, its Programs, or Employees
4200 Permissible Solicitation on Behalf of DFPS Clients
4210 Handling Monetary and In-Kind Donations
4212 In-Kind (Non-Monetary) Donations
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Section 5000
5100 Direct Service Volunteers
5110 Requirements and Training
5210 Ongoing Collaborative Group Efforts
5300 Types of Services Performed by Volunteers
5310 Types of Services Not Appropriate for Volunteers
5320 Court Ordered Community Service Volunteers
5400 Inquiries From Potential Volunteers
5500 Arranging Interviews for Suitable Candidates
5510 Information to Be Provided to the Volunteer During the Interview
5600 Processing Volunteer Paperwork
5800 Granting Computer Access to Volunteers
5810 Move, Add, or Remove Change Request
5820 Use of IMPACT by Volunteers
5900 Approving Volunteers to Transport Clients
5910 Prerequisites to Transporting Clients on Behalf of DFPS
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Section 6000
6000 Interns and Youth Volunteers
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Section 7000
7000 Background Check Procedures
7100 Unsatisfactory Background Check Results
7110 Volunteers with Previous DFPS Case Histories
7120 Volunteers with Current DFPS Cases
7130 Questionable Background Checks
7200 Background Check Restrictions and Exceptions
7210 Background Checks for Employees of Donating Vendors
7300 Background Checks for County Appointed Child Welfare Boards (CWBs)
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Section 8000
8000 Responsibilities of Volunteers and Volunteer Supervisors
8300 Personal Use of State Property
8400 Reimbursement of Expenses
8500 Liability, DFPS Responsibility, and Immunity
8510 Liability and DFPS Responsibility
8520 Immunity from Civil Liability for Good Faith Actions
8530 Insurance and Accident Reporting
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Appendices