State law allows the Texas Department of Family and Protective Services (DFPS) to release confidential records to local, state, or federal law enforcement official for the purpose of investigating crimes related to:

  • Allegations of abuse, neglect, or exploitation of a DFPS client (including APS, CCL, and CPS).
  • Allegations of false or malicious reporting of alleged abuse, neglect, or exploitation of a DFPS client.
  • Failure to report alleged abuse, neglect, or exploitation of a DFPS client. [See Texas Administrative Code §§700.203 (a) (3), 705.7109 (1), and 745.8491].

Please click here to open and fill out Form 4885-L - Request from Law Enforcement for DFPS Case Records. You can either submit it electronically as an attachment to your email (please encrypt any confidential data) or you can print it out and mail it to:

Department of Family and Protective Services
Attn: RMG (Y-937)
P.O. Box 149030
Austin, Texas 78714-19030

Have questions?

Email: Records.Management@dfps.state.tx.us
Phone during business hours: (512) 929-6764 or toll free at (877) 764‐7230

To see other records request categories, click here.