DFPS complies with all laws and rules about the entitlement, redaction, and release of the confidential case records it maintains. You may review the relevant laws and rules by clicking here.
If you have questions about the form for requesting case records or any other records issues, please send an email to Records.Management@dfps.state.tx.us.
Send the completed form and all required documents to:
Department of Family and Protective Services
Attn: RMG (Y-937)
P.O. Box 149030
Austin, Texas 78714-19030
Phone during business hours: (512) 929-6764 or toll free at (877) 764‐7230
To see other records request categories, click here.