Statewide Intake Procedures Handbook Revision
June 2009

This revision of the Statewide Intake Procedures Handbook was published on June 1, 2009. Summaries of new or revised items are provided below.

The Death of a Child

The items below are revised or reorganized to clarify current policies and procedures. See:

2330 The Death of a Child

2331 Death of a Child Reported by Law Enforcement

2332 A Child’s Death While in CPS Conservatorship

4425 Death of a Child Reported by Law Enforcement

5250 A Child’s Death in a CCL (DCL or RCL) Home or Facility

5260 CLASS System

Internet Reports (E-Reports)

The item below is revised to provide updated procedures for entering into IMPACT reports that are received from the Internet reporting Web site. See:

3310 Internet Reports (E-Reports)

Item 3311 Processing E-Reports is removed, and most of its content has been moved into 3310. Some of the content is being deleted from the handbook and will instead be posted on the SWI intranet Web page.

Corrections and Clarifications

The item below is revised to remove information and referral (I&R) type CPS Foster Home Standards Compliance. This I&R is no longer used.

2323 Information & Referral Types

The item below is revised to clarify that an intake worker generates an I&R for the open CPS case and a CCL report in certain circumstances (intake if abuse, neglect, or exploitation; I&R if a standards violation):

2410 Reports Involving Both CCL and CPS

The item below is revised to clarify that an intake worker documents the date of death (DOD) of a child or an APS Facility (AFC) client on the Person Detail page:

3112.1 Person List

The items below are revised to reflect changes in SWI internal procedure regarding the way correspondence that has been mailed or faxed to SWI is entered into IMPACT:

3320 Correspondence Mailed or Faxed to SWI

3321 Steps for Handling Correspondence

3322 Correspondence Cover Sheet and Documenting a Records Search

3323 Entering Correspondence in IMPACT

3324 Completed Correspondence