General Information

Adult Protective Services (APS), Child Care Licensing (CCL), and Child Protective Services (CPS) case records are confidential by law and released to people personally involved in the case, or those entities who need the record to carry out professional duties. These laws and rules also dictate when specific information must be removed (redacted) from the record before it is released.

To help you get the information you need as quickly as possible, please choose one of the following:

Refer to the user guide for guidance on submitting and tracking your request for DFPS case records.

Note: If you are seeking contract, policy, travel, personnel, or other records or data that are administrative records, you will need to follow a different process for requesting them. Learn more about:

Confidentiality Laws and Rules for Case Records

To learn more about the confidentiality laws of DFPS case records, please refer to the below links: