Anyone in Texas can file a report in good faith if they suspect an adult with disabilities or who is aged 65 or older is being abused, neglected, or financially exploited. This guide explains how to identify and report these situations.

Sometimes, it can be hard to identify abuse because the adult may not be able to tell you what happened or may be an unreliable witness. For example, your father has memory problems and you notice he has a bruise on his leg. He can't remember if a caregiver caused the injury or if he accidentally bumped into some furniture. What do you do?

The Texas Abuse Hotline is a toll-free, statewide reporting system that operates 24 hours a day, 7 days a week. DFPS's Statewide Intake (SWI) division operates this hotline and an online reporting website (www.TxAbuseHotline.org). Intake workers handle about 175,000 reports of abuse, neglect, or exploitation of vulnerable adults each year.

DFPS evaluates each report, investigates when needed, and provides resources to protect the unprotected.

If you need help or know someone who may, we are here to assist you. Please contact our Hotline so that we can ensure your safety and help you obtain any needed services.

System Settings:

Please adjust your screen resolution to suit your viewing habits so you can optimize your learning experience. We recommend you turn on your speakers.

Flash Content is Present:

You will need an Internet browser running Adobe Flash Player 9 or above in order to view some of the course content. Visit our Download Help center for the latest version of Adobe Flash Player.

All Flash content is also available in a PDF format for people who use assistive technology.

If you need help accessing this information or if you are having trouble accessing this information using assistive technology, contact agencyinfo@dfps.state.tx.us.


Next