Texas Department of Family and Protective Services (DFPS)

Pages 138-143

CPS Calls, Reports, Intake or Investigation Workers, and Response Time

See chart below for Investigation Initiation Response Time in Completed Investigations (Priority I and Priority II)

County	Region	Initial Intakes Alleging Abuse/Neglect	Child Abuse/Neglect Reports Assigned for Investigation	CPS Workers Responsible for Intake or Investigation by Office Location
Anderson	004	514	445	5
Andrews	009	214	171	1
Angelina	005	997	781	8
Aransas	011	294	264	0
Archer	002	64	51	0
Armstrong	001	16	13	0
Atascosa	008	526	412	4
Austin	006	222	197	2
Bailey	001	63	46	0
Bandera	008	207	153	0
Bastrop	007	811	685	9
Baylor	002	37	33	0
Bee	011	392	331	4
Bell	007	4,196	3,742	30
Bexar	008	19,838	15,676	180
Blanco	007	73	62	0
Borden	009	6	4	0
Bosque	007	151	129	0
Bowie	004	977	821	9
Brazoria	006	2,228	1,989	16
Brazos	007	1,210	1,037	9
Brewster	010	65	57	1
Briscoe	001	9	9	0
Brooks	011	140	121	0
Brown	002	423	355	5
Burleson	007	140	125	0
Burnet	007	433	360	5
Caldwell	007	453	381	1
Calhoun	008	169	148	2
Callahan	002	140	113	0
Cameron	011	4,148	3,447	36
Camp	004	154	139	0
Carson	001	61	46	0
Cass	004	349	291	4
Castro	001	70	61	0
Chambers	006	258	213	0
Cherokee	004	566	487	4
Childress	001	69	55	4
Clay	002	63	57	0
Cochran	001	28	25	0
Coke	009	29	27	0
Coleman	002	142	111	0
Collin	003	4,413	3,602	37
Collingsworth	001	25	23	0
Colorado	006	140	131	1
Comal	008	909	782	10
Comanche	002	167	134	0
Concho	009	27	23	0
Cooke	003	532	485	4
Coryell	007	950	872	7
Cottle	002	14	11	0
Crane	009	23	17	0
Crockett	009	38	36	0
Crosby	001	82	74	0
Culberson	010	13	10	0
Dallam	001	86	74	0
Dallas	003	20,508	18,104	175
Dawson	009	213	187	2
Deaf Smith	001	207	180	3
Delta	004	52	38	0
Denton	003	4,235	3,528	35
De Witt	008	244	177	2
Dickens	001	27	24	0
Dimmit	008	123	103	2
Donley	001	25	23	0
Duval	011	157	142	0
Eastland	002	205	168	3
Ector	009	1,769	1,539	11
Edwards	008	13	11	0
Ellis	003	1,248	1,047	8
El Paso	010	6,716	5,402	62
Erath	003	294	271	3
Falls	007	145	131	1
Fannin	003	353	312	1
Fayette	007	216	192	0
Fisher	002	33	28	0
Floyd	001	73	62	0
Foard	002	15	13	0
Fort Bend	006	2,440	2,098	17
Franklin	004	97	81	1
Freestone	007	157	146	0
Frio	008	204	164	4
Gaines	009	106	89	0
Galveston	006	2,810	2,431	25
Garza	001	64	54	0
Gillespie	008	160	120	0
Glasscock	009	1	1	0
Goliad	008	70	58	0
Gonzales	008	231	172	2
Gray	001	298	267	4
Grayson	003	1,417	1,215	14
Gregg	004	1,259	1,087	13
Grimes	007	204	178	0
Guadalupe	008	1,242	901	11
Hale	001	320	295	4
Hall	001	27	22	0
Hamilton	007	73	60	2
Hansford	001	35	30	0
Hardeman	002	49	40	0
Hardin	005	550	478	4
Harris	006	29,464	24,807	238
Harrison	004	652	560	6
Hartley	001	15	11	0
Haskell	002	52	40	2
Hays	007	1,111	962	13
Hemphill	001	18	17	0
Henderson	004	849	737	7
Hidalgo	011	7,710	6,755	74
Hill	007	333	287	2
Hockley	001	266	242	2
Hood	003	585	514	6
Hopkins	004	352	283	6
Houston	005	183	159	1
Howard	009	412	360	3
Hudspeth	010	19	11	0
Hunt	003	1,055	945	8
Hutchinson	001	292	238	2
Irion	009	3	3	0
Jack	002	91	78	0
Jackson	008	106	87	0
Jasper	005	381	335	5
Jeff Davis	010	11	8	0
Jefferson	005	2,132	1,931	21
Jim Hogg	011	68	62	0
Jim Wells	011	527	478	5
Johnson	003	1,800	1,581	17
Jones	002	247	205	0
Karnes	008	152	118	0
Kaufman	003	856	751	11
Kendall	008	178	129	1
Kenedy	011	5	4	0
Kent	002	4	3	0
Kerr	008	522	445	6
Kimble	009	50	50	0
King	001	1	1	0
Kinney	008	15	13	0
Kleberg	011	318	292	4
Knox	002	41	36	0
Lamar	004	614	506	4
Lamb	001	142	123	2
Lampasas	007	263	229	2
La Salle	008	77	55	0
Lavaca	008	128	109	1
Lee	007	180	153	1
Leon	007	142	126	1
Liberty	006	927	786	6
Limestone	007	231	193	3
Lipscomb	001	21	18	0
Live Oak	011	128	105	0
Llano	007	237	205	0
Loving	009	0	0	0
Lubbock	001	3,027	2,733	31
Lynn	001	52	46	0
Madison	007	107	91	2
Marion	004	170	151	0
Martin	009	29	23	0
Mason	009	28	26	0
Matagorda	006	299	270	2
Maverick	008	283	238	2
McCulloch	009	115	105	2
McLennan	007	2,831	2,485	26
McMullen	011	3	3	0
Medina	008	430	357	5
Menard	009	12	11	0
Midland	009	1,121	930	8
Milam	007	301	260	1
Mills	007	51	45	0
Mitchell	002	125	110	0
Montague	002	213	191	4
Montgomery	006	3,736	2,978	26
Moore	001	201	180	2
Morris	004	180	160	0
Motley	001	6	2	0
Nacogdoches	005	520	383	6
Navarro	003	480	426	5
Newton	005	94	86	0
Nolan	002	308	261	3
Nueces	011	4,097	3,651	34
Ochiltree	001	75	66	0
Oldham	001	11	10	0
Orange	005	1,134	1,021	11
Palo Pinto	003	446	422	3
Panola	004	208	187	2
Parker	003	1,288	1,143	10
Parmer	001	53	48	0
Pecos	009	142	101	1
Polk	005	492	415	5
Potter	001	1,959	1,669	32
Presidio	010	38	29	0
Rains	004	116	95	0
Randall	001	1,058	888	0
Reagan	009	24	21	0
Real	008	53	45	0
Red River	004	118	90	1
Reeves	009	138	100	1
Refugio	011	73	59	0
Roberts	001	5	5	0
Robertson	007	141	122	1
Rockwall	003	450	383	1
Runnels	002	98	71	1
Rusk	004	489	434	5
Sabine	005	106	88	2
San Augustine	005	86	73	0
San Jacinto	005	325	267	2
San Patricio	011	885	782	9
San Saba	007	57	46	0
Schleicher	009	28	27	0
Scurry	002	209	175	0
Shackelford	002	33	27	0
Shelby	005	287	228	2
Sherman	001	8	8	0
Smith	004	1,780	1,461	16
Somervell	003	77	71	0
Starr	011	387	340	6
Stephens	002	86	71	0
Sterling	009	24	20	0
Stonewall	002	18	16	0
Sutton	009	34	26	0
Swisher	001	79	71	1
Tarrant	003	17,373	15,353	164
Taylor	002	1,985	1,672	19
Terrell	009	4	3	0
Terry	001	136	125	1
Throckmorton	002	9	5	0
Titus	004	274	215	3
Tom Green	009	1,263	1,156	13
Travis	007	10,902	9,325	87
Trinity	005	150	116	2
Tyler	005	244	197	2
Upshur	004	437	384	6
Upton	009	40	28	0
Uvalde	008	281	236	3
Val Verde	008	297	259	4
Van Zandt	004	588	528	5
Victoria	008	1,017	822	10
Walker	006	413	330	3
Waller	006	320	294	1
Ward	009	134	109	2
Washington	007	223	203	4
Webb	011	2,325	1,837	17
Wharton	006	250	236	2
Wheeler	001	54	48	0
Wichita	002	1,742	1,508	13
Wilbarger	002	160	144	2
Willacy	011	307	271	1
Williamson	007	3,127	2,456	21
Wilson	008	330	259	3
Winkler	009	88	63	0
Wise	003	546	486	6
Wood	004	440	369	4
Yoakum	001	61	52	0
Young	002	246	210	3
Zapata	011	133	124	0
Zavala	008	156	131	0
Unknown		6	1	0
Out of State		125	66	0
SWI		0	0	304
State Total		229,138	194,803	2243

This table addresses Texas Family Code §261.004, Subsection (b) (1), (3), (8) and (9) respectively.

CPS Calls, Reports, Intake or Investigation Workers, and Response Time

Investigation initiation response time in completed investigations

Chart Categories: Priority 1 within 24 hours, Priority 1 over 24 hours, Priority 2 within 72 hours, and Priority 2 over 72 hours.

County	Region	Priority 1: Within 24 Hours	Priority 1: Over 24 Hours	Priority 2: Within 72 Hours	Priority 2: Over 72 Hours
Anderson	004	103	5	258	4
Andrews	009	21	3	74	14
Angelina	005	130	4	501	20
Aransas	011	59	5	134	3
Archer	002	2	1	36	1
Armstrong	001	2	0	9	2
Atascosa	008	66	4	250	24
Austin	006	34	3	96	6
Bailey	001	9	0	29	3
Bandera	008	20	0	76	24
Bastrop	007	85	6	468	10
Baylor	002	1	0	26	1
Bee	011	88	8	165	12
Bell	007	877	27	2,121	147
Bexar	008	3,460	102	9,143	458
Blanco	007	7	0	57	1
Borden	009	0	0	3	0
Bosque	007	16	2	93	3
Bowie	004	141	10	490	46
Brazoria	006	337	19	913	172
Brazos	007	219	7	664	23
Brewster	010	10	0	26	1
Briscoe	001	2	0	5	1
Brooks	011	31	1	53	18
Brown	002	54	11	225	38
Burleson	007	21	0	72	1
Burnet	007	70	2	204	5
Caldwell	007	42	1	251	4
Calhoun	008	38	1	106	1
Callahan	002	11	1	78	9
Cameron	011	853	15	2,057	62
Camp	004	24	2	91	5
Carson	001	9	1	26	3
Cass	004	43	4	198	8
Castro	001	10	2	36	1
Chambers	006	37	2	128	25
Cherokee	004	92	5	291	7
Childress	001	13	1	36	2
Clay	002	12	0	37	3
Cochran	001	3	0	13	5
Coke	009	8	0	19	0
Coleman	002	11	2	63	14
Collin	003	589	23	1,933	352
Collingsworth	001	6	2	12	0
Colorado	006	25	2	91	8
Comal	008	138	10	415	107
Comanche	002	11	1	70	13
Concho	009	6	0	16	2
Cooke	003	97	7	235	32
Coryell	007	172	2	570	20
Cottle	002	1	0	10	0
Crane	009	0	0	13	1
Crockett	009	2	0	19	1
Crosby	001	10	1	43	2
Culberson	010	3	0	5	1
Dallam	001	8	7	37	11
Dallas	003	3,216	221	8,346	2,170
Dawson	009	22	7	66	35
Deaf Smith	001	39	2	105	10
Delta	004	3	0	27	4
Denton	003	583	19	2,235	192
De Witt	008	22	4	117	20
Dickens	001	4	0	21	1
Dimmit	008	23	1	64	7
Donley	001	3	1	12	7
Duval	011	24	1	68	7
Eastland	002	22	1	95	10
Ector	009	193	36	849	209
Edwards	008	2	0	7	0
Ellis	003	196	9	572	87
El Paso	010	821	11	3,068	415
Erath	003	64	1	142	6
Falls	007	30	1	54	3
Fannin	003	65	5	141	32
Fayette	007	22	1	110	4
Fisher	002	3	1	20	2
Floyd	001	13	0	42	6
Foard	002	3	0	6	0
Fort Bend	006	428	32	1,050	280
Franklin	004	19	2	26	5
Freestone	007	29	1	85	4
Frio	008	29	3	104	12
Gaines	009	13	3	46	11
Galveston	006	343	49	1,053	403
Garza	001	9	1	37	3
Gillespie	008	15	2	69	14
Glasscock	009	1	0	0	0
Goliad	008	11	0	38	2
Gonzales	008	18	2	90	17
Gray	001	53	5	155	13
Grayson	003	249	9	712	76
Gregg	004	234	10	743	30
Grimes	007	34	2	109	2
Guadalupe	008	145	2	653	33
Hale	001	70	1	190	26
Hall	001	7	0	15	3
Hamilton	007	9	0	45	2
Hansford	001	10	2	16	4
Hardeman	002	11	0	28	0
Hardin	005	49	5	272	20
Harris	006	5,222	645	8,877	5,252
Harrison	004	113	6	325	33
Hartley	001	3	0	9	2
Haskell	002	8	1	17	6
Hays	007	144	3	802	22
Hemphill	001	2	0	8	1
Henderson	004	125	5	451	56
Hidalgo	011	1,829	47	3,990	96
Hill	007	52	0	220	6
Hockley	001	49	6	161	10
Hood	003	95	6	299	27
Hopkins	004	45	3	159	20
Houston	005	45	1	96	2
Howard	009	62	14	150	88
Hudspeth	010	2	0	6	0
Hunt	003	198	13	433	68
Hutchinson	001	55	5	135	19
Irion	009	1	0	3	0
Jack	002	8	0	50	5
Jackson	008	17	1	59	1
Jasper	005	40	1	235	14
Jeff Davis	010	1	0	5	0
Jefferson	005	389	8	1,228	83
Jim Hogg	011	11	1	38	2
Jim Wells	011	122	8	251	22
Johnson	003	286	8	900	87
Jones	002	23	0	105	16
Karnes	008	8	1	68	15
Kaufman	003	116	7	376	50
Kendall	008	23	5	64	20
Kenedy	011	2	0	2	0
Kent	002	0	0	1	2
Kerr	008	77	7	211	37
Kimble	009	6	1	30	1
King	001	0	0	1	0
Kinney	008	4	0	8	2
Kleberg	011	76	5	140	29
Knox	002	4	0	23	2
Lamar	004	54	3	345	25
Lamb	001	18	2	97	9
Lampasas	007	33	2	145	4
La Salle	008	9	0	32	4
Lavaca	008	10	0	52	14
Lee	007	26	1	99	1
Leon	007	21	1	90	2
Liberty	006	132	14	432	95
Limestone	007	36	3	120	6
Lipscomb	001	2	0	12	1
Live Oak	011	28	2	58	7
Llano	007	24	1	112	1
Loving	009	0	0	0	0
Lubbock	001	530	28	1,700	168
Lynn	001	5	1	37	3
Madison	007	13	1	61	1
Marion	004	32	4	84	11
Martin	009	3	0	15	3
Mason	009	3	0	18	0
Matagorda	006	61	6	127	29
Maverick	008	82	7	120	3
McCulloch	009	20	0	87	3
McLennan	007	456	12	1,494	34
McMullen	011	0	0	2	0
Medina	008	48	4	234	18
Menard	009	2	0	15	0
Midland	009	128	12	575	150
Milam	007	51	1	150	8
Mills	007	5	0	23	0
Mitchell	002	21	3	57	14
Montague	002	32	1	144	11
Montgomery	006	363	17	1,625	299
Moore	001	30	11	100	25
Morris	004	22	1	98	0
Motley	001	0	0	2	0
Nacogdoches	005	67	6	231	22
Navarro	003	78	6	222	24
Newton	005	9	1	66	2
Nolan	002	42	2	159	17
Nueces	011	760	17	1,928	103
Ochiltree	001	17	1	47	2
Oldham	001	1	2	4	5
Orange	005	170	5	655	20
Palo Pinto	003	81	5	216	15
Panola	004	35	2	121	2
Parker	003	208	12	610	64
Parmer	001	12	0	27	2
Pecos	009	16	0	60	8
Polk	005	60	4	236	16
Potter	001	352	54	949	93
Presidio	010	6	1	20	1
Rains	004	10	0	62	2
Randall	001	157	25	519	63
Reagan	009	2	0	8	1
Real	008	11	0	23	3
Red River	004	12	1	56	6
Reeves	009	7	0	67	5
Refugio	011	16	0	27	6
Roberts	001	0	0	3	0
Robertson	007	20	4	75	1
Rockwall	003	58	4	192	29
Runnels	002	19	2	45	6
Rusk	004	83	4	277	6
Sabine	005	6	0	45	1
San Augustine	005	11	0	54	3
San Jacinto	005	58	3	164	15
San Patricio	011	190	9	403	39
San Saba	007	8	0	28	1
Schleicher	009	3	0	15	1
Scurry	002	37	6	97	23
Shackelford	002	2	0	10	1
Shelby	005	37	6	129	21
Sherman	001	3	1	4	0
Smith	004	312	6	931	20
Somervell	003	13	1	45	0
Starr	011	112	2	190	3
Stephens	002	6	1	50	4
Sterling	009	0	0	13	0
Stonewall	002	0	0	11	2
Sutton	009	7	0	19	0
Swisher	001	8	2	31	7
Tarrant	003	3,048	137	8,152	947
Taylor	002	306	24	1,125	95
Terrell	009	1	0	1	1
Terry	001	26	0	76	10
Throckmorton	002	0	0	6	0
Titus	004	25	2	146	14
Tom Green	009	188	6	807	33
Travis	007	1,259	16	5,857	151
Trinity	005	22	1	85	9
Tyler	005	14	1	114	3
Upshur	004	70	2	241	5
Upton	009	4	0	17	0
Uvalde	008	42	0	153	11
Val Verde	008	71	4	148	18
Van Zandt	004	80	2	295	12
Victoria	008	190	5	545	23
Walker	006	50	2	184	18
Waller	006	62	3	168	14
Ward	009	11	0	75	3
Washington	007	43	0	116	0
Webb	011	558	15	1,022	82
Wharton	006	61	6	116	34
Wheeler	001	10	0	24	5
Wichita	002	267	13	989	66
Wilbarger	002	26	0	92	0
Willacy	011	61	1	147	6
Williamson	007	376	10	1,580	64
Wilson	008	35	3	175	21
Winkler	009	6	0	52	6
Wise	003	90	2	279	18
Wood	004	66	7	213	11
Yoakum	001	15	0	31	2
Young	002	25	3	107	35
Zapata	011	21	1	78	3
Zavala	008	25	2	78	8
Out of State		15	1	18	4
State Total		37,152	2,175	105,547	15,366

Percent Priority one calls responded to within 24 hours = 94.5%
Percent Priority two calls responded to within 72 hours = 87.3%

This table addresses Texas Family Code §261.004, Subsection (b) (1), (3), (8) and (9) respectively.

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Pages 138-143

CPS Calls, Reports, Intake or Investigation Workers, and Response Time

CPS Calls, Reports, Intake or Investigation Workers, and Response Time

Investigation initiation response time in completed investigations

Chart Categories: Priority 1 within 24 hours, Priority 1 over 24 hours, Priority 2 within 72 hours, and Priority 2 over 72 hours.